Customer Service Property Claims

Eaman Aledani

Chicago, IL 312-***-**** ********@*****.***

OBJECTIVE

Motivated and detail-oriented professional seeking a position as a Field Property Claims Adjuster, leveraging strong analytical, customer service, and problem-solving skills to assess and resolve property claims efficiently while maintaining high standards of accuracy and client satisfaction.

SKILLS

• Comprehensive knowledge of property damage assessment and repair processes

• Strong analytical and investigative abilities

• Excellent customer service and communication skills

• Proficiency in claims management systems and documentation

• Ability to interpret insurance policies and apply coverage accurately

• Skilled in negotiation and conflict resolution

• Capable of working independently and managing a dynamic caseload

• Adaptability to various work environments and weather conditions

CERTIFICATIONS

• American Heart Association – BLS Provider — Issued Oct 2024

EXPERIENCE

Private Care – Home Health Care/Assistant

Chicago, IL June 2021 – Present

• Coordinated with families to ensure comfort and support, demonstrating attentiveness and adaptability.

Northwestern Memorial Hospital – PCT

Chicago, IL July 2022 – Sep 2022

• Delivered exceptional patient care, fostering a high level of guest satisfaction and professionalism in stressful environments.

• Practiced therapeutic communication to enhance client experiences.

Pure Fashion – Sales Associate

Chicago, IL June 2020 – May 2021

• Provided exceptional customer service in a retail setting, showcasing products and upselling to meet sales targets.

• Maintained a professional appearance and demeanor to represent the brand.

Subway – Team Member

Chicago, IL May 2019 – Sep 2019

• Prepared and served food with efficiency while delivering friendly and positive customer interactions.

• Operated the POS system and ensured cash handling accuracy.

Monterrey Security – Event Staff

Chicago, IL Oct 2018 – 2019

• Managed VIP sections at large events, ensuring a secure and welcoming atmosphere for high-profile guests.

EDUCATION

Malcolm X College

Chicago, IL Patient Care Technician Certification — Issued Jun 2022

ADDITIONAL ATTRIBUTES

• Physically fit for long shifts and active work environments

• Energetic and positive attitude tailored to luxury hospitality

• Adaptable to high-pressure situations in nightlife settings

Contact this candidate