Data Security Entry

JB

JULIE BITTMAN

***************@*****.*** 518-***-**** Queensbury, NY 12804 WWW: Bold Profile With over a decade at Optum, UnitedHealth Group, I've mastered a suite of applications including Microsoft Excel and Teams, enhancing team efficiency and safeguarding sensitive information. My expertise in email etiquette and document encryption demonstrates my meticulous attention to detail and commitment to data security, making me a valuable asset to any team.

Microsoft Outlook: Uploading PHI/HIPAA sensitive

materials in emails to clients, supervisors, within and outside of the organization

Password protected/encrypted sensitive documents with designated/assigned company passwords

Verifying the correct and appropriate staff members on these sensitive emails, and ensuring password and

encrypted protection before sending documents

Knowledge of email etiquette (Reply, Reply All, Forward, Cc)

Microsoft Teams: Sending meeting invites to co-workers, using Chats, taking screenshots, dropping images into Chats, screen sharing with staff members in a call or meeting, uploading folders and files onto designated Teams Channels, and creating or revising folders in Teams Channels

Microsoft Excel: Creating/revising spreadsheets,

saving/downloading spreadsheets, password protecting spreadsheets, creating/naming/renaming tabs, functions such as Auto Sum, Autofit Column Width, Text to

Columns, Text Import Wizard, adding borders,

designating columns such as Text, Currency, Numbers, Dates, Page Layout, and copying and pasting data from Microsoft Outlook emails onto Excel spreadsheets using Text Import Wizard to create organized columns and concise information, and basic functions such as bold, highlighting, colors, underlining, and alignment of data in cells

Microsoft OneNote: Creating and renaming new sections within a notebook, copying and pasting documents and items onto new or revised sections, and basic functions such as bolding, highlighting, colors, and underlining Microsoft Word: Creating or revising documents, using bullets, bold, highlighting, tabs, underlining, indenting, text alignment, styles, and password protecting

documents

MMIS (software system): Reviewing patient accounts by entering account numbers and/or using patient search information (name, DOB, claim numbers), detailing line items to view payment/refund transactions, creating Batch Cover Sheets, running Refund Reports for clients with specified date ranges in order to obtain total refund amounts within a specific period, verifying/checking refund totals based on Refunds Spreadsheets

implemented in Excel, running End of Month Refund

Reports for clients, and formatting onto Excel

Spreadsheets to be emailed to Optum Supervisors and supervisors outside of the organization

Perceptive Content (ImageNow): Reviewing entire online batches and individual correspondence items from

patients and insurance companies, performing searches using patient names, DOB, account numbers, assigned batch/correspondence numbers, staff names, and ID

numbers, exporting, downloading, and linking items as assigned

Sinai Central (Icahn School of Medicine) Hospital

software: Data entry of patient and insurance company information to process refunds implemented, uploading and downloading online refund batch items onto the system to submit to clients for refund approval

Sinai Cloud (Icahn School of Medicine) Hospital

software: See Sinai Central above

NitroPro (word document software): Virtual printing documents from Microsoft applications onto NitroPro, documents saved to Desktop, OneDrive, other apps,

password protecting documents

Adobe Acrobat Reader: Uploading/downloading files,

password protect, basic functions such as fill & sign, add Summary

Skills

Interview Availability Resume Received

text, colors, highlight, copy/paste

Optum, UnitedHealth Group

Queensbury, NY

Accounts Receivable Clerk

11/2014 - 02/2025

11 years experience at Optum/UnitedHealth Group on site and remote Knowledge of many applications including Microsoft Outlook, Teams, Excel, Word, OneNote, NitroPro, Adobe Acrobat Reader, MMIS, Perceptive Content, Citrix Workspace, Sinai Central, & Sinai Cloud SUNY Adirondack Queensbury, NY

Associate of Applied Science in Medical Secretarial Science 12/1996

Experience

Education and Training

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