Customer Service Project Management
Resume:
Jonathan Craig
*** ****** *** *******, ******** *3505
Phone: 757-***-****
Email: *************@*****.***
Objective:
Results-driven professional seeking a challenging position in [team leadership at HRBT] where I can use my skills and experience to contribute to the success of the organization.
Education:
Bachelor Business administration ( Project Management)
CTU/ TCC USA
Skills:
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent problem-solving and critical thinking abilities
- Detail-oriented with strong organizational skills
- Ability to work independently and collaboratively in a team environment
Experience:
Sales Associate, Moving And Transportation Services Virginia, Florida and New Jersey logistics….
March 2018 - July 2023
- Provide exceptional customer service, resulting in a 20% increase in customer satisfaction ratings
- Achieve and exceed monthly sales targets, consistently ranking among the top performers in the team
- Build and maintain strong relationships with clients, resulting in a 15% increase in repeat business
- Collaborate with cross-functional teams to develop and implement effective sales strategies
- Assisted in conducting market research and analysis to identify potential business opportunities
- Prepared and delivered presentations to clients, showcasing the organization's products and services
- Supported the team in coordinating and organizing company events and meetings
- Conducted data entry and maintained accurate records and files
Volunteer Experience:
Volunteer, Local Community Center, Church’s and out reach centers, Male shelters
Norfolk, Virginia, USA
May 2017-2023
- Assist in organizing and facilitating community events and programs
- Provide support to individuals in need, offering guidance and resources
- Collaborate with a team of volunteers to ensure the smooth operation of the center
References:
Available upon request
Contact this candidate