Customer Service Call Center
Resume:
Hardworking Driver with expertise providing excellent transportation services. Engaging and
pleasant personality with the ability to maintain a safe driving record. SKILLS:
Valid MD driver's license
Fluent in spanish
Transportation
Customer service
Gps and route planning
Shipping and packaging
Logging paperwork
Exceptional communication skills
Positive and friendly
Credit card processing
Call center transactions
People-oriented
Shipping and receiving professional
Skilled problem solver
Computer literate
Excellent work ethic
Quick learner
Active listening skills
WORK HISTORY:
Cargo Envios AUG 2017-PRESENT
Driver Manager/Supervisor
Coordinated with drivers to ensure timely pickup and delivery.
Recruited, trained and assessed drivers and their qualifications as per driving laws.
Picked products for specific routes according to pick sheets.
Divided cargo received by account Number and intended location.
Forecasted manpower requirements based on daily workload and company targets.
Estimated weights, heights and centers of balance to make precise placements.
Maintained accurate stock records and schedules.
Picked up incoming stock and delivered materials to designated locations. Microfit Auto Parts FEB 2014- JULY 2017
Delivery Driver
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company’s loading and unloading procedures for hazardous materials.
Verified each delivery against shipping instructions before delivering to customers.
Completed all necessary paperwork using neat and legible handwriting.
Loaded truck and properly secured items to prevent damage during transportation.
Kept the warehouse and associated outside areas neat and clean at all times.
Communicated customer complaints, requests and feedback to company management.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Verified that vehicle inspection stickers and registrations were current.
Practiced safe and secure loading methods to avoid damaging goods.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Recorded truck plate Number and mileage on receipt when refueling.
Drove company truck for local and intra-state pick-ups and deliveries.
Interpreted maps and followed written and verbal directions. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with the ability to maintain a safe driving record. SKILLS:
Valid MD driver's license
Fluent in spanish
Transportation
Customer service
Gps and route planning
Shipping and packaging
Logging paperwork
Exceptional communication skills
Positive and friendly
Credit card processing
Call center transactions
People-oriented
Shipping and receiving professional
Skilled problem solver
Computer literate
Excellent work ethic
Quick learner
Active listening skills
WORK HISTORY:
Cargo Envios AUG 2017-PRESENT
Driver Manager/Supervisor
Coordinated with drivers to ensure timely pickup and delivery.
Recruited, trained and assessed drivers and their qualifications as per driving laws.
Picked products for specific routes according to pick sheets.
Divided cargo received by account Number and intended location.
Forecasted manpower requirements based on daily workload and company targets.
Estimated weights, heights and centers of balance to make precise placements.
Maintained accurate stock records and schedules.
Picked up incoming stock and delivered materials to designated locations. Microfit Auto Parts FEB 2014- JULY 2017
Delivery Driver
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company’s loading and unloading procedures for hazardous materials.
Verified each delivery against shipping instructions before delivering to customers.
Completed all necessary paperwork using neat and legible handwriting.
Loaded truck and properly secured items to prevent damage during transportation.
Kept the warehouse and associated outside areas neat and clean at all times.
Communicated customer complaints, requests and feedback to company management.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Verified that vehicle inspection stickers and registrations were current.
Practiced safe and secure loading methods to avoid damaging goods.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Recorded truck plate Number and mileage on receipt when refueling.
Drove company truck for local and intra-state pick-ups and deliveries.
Interpreted maps and followed written and verbal directions. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with the ability to maintain a safe driving record. SKILLS:
Valid MD driver's license
Fluent in spanish
Transportation
Customer service
Gps and route planning
Shipping and packaging
Logging paperwork
Exceptional communication skills
Positive and friendly
Credit card processing
Call center transactions
People-oriented
Shipping and receiving professional
Skilled problem solver
Computer literate
Excellent work ethic
Quick learner
Active listening skills
WORK HISTORY:
Cargo Envios AUG 2017-PRESENT
Driver Manager/Supervisor
Coordinated with drivers to ensure timely pickup and delivery.
Recruited, trained and assessed drivers and their qualifications as per driving laws.
Picked products for specific routes according to pick sheets.
Divided cargo received by account Number and intended location.
Forecasted manpower requirements based on daily workload and company targets.
Estimated weights, heights and centers of balance to make precise placements.
Maintained accurate stock records and schedules.
Picked up incoming stock and delivered materials to designated locations. Microfit Auto Parts FEB 2014- JULY 2017
Delivery Driver
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company’s loading and unloading procedures for hazardous materials.
Verified each delivery against shipping instructions before delivering to customers.
Completed all necessary paperwork using neat and legible handwriting.
Loaded truck and properly secured items to prevent damage during transportation.
Kept the warehouse and associated outside areas neat and clean at all times.
Communicated customer complaints, requests and feedback to company management.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Verified that vehicle inspection stickers and registrations were current.
Practiced safe and secure loading methods to avoid damaging goods.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Recorded truck plate Number and mileage on receipt when refueling.
Drove company truck for local and intra-state pick-ups and deliveries.
Interpreted maps and followed written and verbal directions. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with the ability to maintain a safe driving record. SKILLS:
Valid MD driver's license
Fluent in spanish
Transportation
Customer service
Gps and route planning
Shipping and packaging
Logging paperwork
Exceptional communication skills
Positive and friendly
Credit card processing
Call center transactions
People-oriented
Shipping and receiving professional
Skilled problem solver
Computer literate
Excellent work ethic
Quick learner
Active listening skills
WORK HISTORY:
Cargo Envios AUG 2017-PRESENT
Driver Manager/Supervisor
Coordinated with drivers to ensure timely pickup and delivery.
Recruited, trained and assessed drivers and their qualifications as per driving laws.
Picked products for specific routes according to pick sheets.
Divided cargo received by account Number and intended location.
Forecasted manpower requirements based on daily workload and company targets.
Estimated weights, heights and centers of balance to make precise placements.
Maintained accurate stock records and schedules.
Picked up incoming stock and delivered materials to designated locations. Microfit Auto Parts FEB 2014- JULY 2017
Delivery Driver
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company’s loading and unloading procedures for hazardous materials.
Verified each delivery against shipping instructions before delivering to customers.
Completed all necessary paperwork using neat and legible handwriting.
Loaded truck and properly secured items to prevent damage during transportation.
Kept the warehouse and associated outside areas neat and clean at all times.
Communicated customer complaints, requests and feedback to company management.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Verified that vehicle inspection stickers and registrations were current.
Practiced safe and secure loading methods to avoid damaging goods.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Recorded truck plate Number and mileage on receipt when refueling.
Drove company truck for local and intra-state pick-ups and deliveries.
Interpreted maps and followed written and verbal directions. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with the ability to maintain a safe driving record. SKILLS:
Valid MD driver's license
Fluent in spanish
Transportation
Customer service
Gps and route planning
Shipping and packaging
Logging paperwork
Exceptional communication skills
Positive and friendly
Credit card processing
Call center transactions
People-oriented
Shipping and receiving professional
Skilled problem solver
Computer literate
Excellent work ethic
Quick learner
Active listening skills
WORK HISTORY:
Cargo Envios AUG 2017-PRESENT
Driver Manager/Supervisor
Coordinated with drivers to ensure timely pickup and delivery.
Recruited, trained and assessed drivers and their qualifications as per driving laws.
Picked products for specific routes according to pick sheets.
Divided cargo received by account Number and intended location.
Forecasted manpower requirements based on daily workload and company targets.
Estimated weights, heights and centers of balance to make precise placements.
Maintained accurate stock records and schedules.
Picked up incoming stock and delivered materials to designated locations. Microfit Auto Parts FEB 2014- JULY 2017
Delivery Driver
Fostered positive working relationships with customers by responding to their questions and concerns.
Completed and submitted all necessary logs and paperwork on a daily basis.
Recorded each delivery using the proper paperwork before leaving the warehouse.
Completed all documentation neatly and accurately.
Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
Followed the company’s loading and unloading procedures for hazardous materials.
Verified each delivery against shipping instructions before delivering to customers.
Completed all necessary paperwork using neat and legible handwriting.
Loaded truck and properly secured items to prevent damage during transportation.
Kept the warehouse and associated outside areas neat and clean at all times.
Communicated customer complaints, requests and feedback to company management.
Completed on-time deliveries by choosing the best and most efficient routes.
Loaded and secured items in trucks.
Verified that vehicle inspection stickers and registrations were current.
Practiced safe and secure loading methods to avoid damaging goods.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Recorded truck plate Number and mileage on receipt when refueling.
Drove company truck for local and intra-state pick-ups and deliveries.
Interpreted maps and followed written and verbal directions.
Contact this candidate