Software Engineer Engineering

Shishir Phulmamdikar

*******.************@*****.*** 408-***-**** linkedin.com/in/shishirp/

Professional Summary

Engineering Director with 20+ years of expertise in software architecture and development, including 8+ years leading high-performing teams at Salesforce. Proven track record of scaling engineering organizations from 0 to 20+ members while maintaining 95retention rate. Specialist in building enterprise-scale commerce and billing solutions processing millions of transactions. Known for driving technical excellence through mentorship, innovative problem-solving, and strategic leadership. Key Technical and Leadership Skills

• Technology Leadership: Enterprise System Architecture, Systems Administration

• System Development: Micro-services Architecture, Distributed Systems, API Design, Cloud Computing, Java, Python

• Team Leadership: Technical Staff Development, Performance Management, Resource Planning

• Process Management: Agile Methodologies, DevOps Implementation, Quality Assurance, Risk Management

• Operating Systems: Linux (Red Hat, Ubuntu), Unix, Mac OS, Windows Experience

Director, Software Engineering, Salesforce.com – San Francisco, CA Nov 2021 – Present

• Built and led a high-performing engineering organization of 20+ members across multiple Revenue Cloud product streams

• Reduced critical incidents by 40% through implementation of proactive risk assessment framework

• Drove 30% improvement in team productivity through optimization of Agile practices and engineering workflows

• Achieved 95% test automation coverage for new products and 85% for legacy systems

• Established technical vision and road-map for next-generation Revenue and commerce solutions using

• Spearheaded cross-functional collaboration with Product and UX teams to define product strategy

• Implemented engineering excellence programs resulting in improved code quality and reduced technical debt Senior Engineering Manager, Software Engineering, Salesforce.com – San Francisco, CA

May 2018 – Oct 2021

• Developed integration architecture for enterprise applications using Java on Mac/Linux platforms

• Scaled engineering team from 0 to 15 members while maintaining 95% retention rate

• Spearheaded development of mission-critical Revenue Cloud APIs (Change Order, Order Ingestion, Invoicing) and established robust integration frameworks for cross-industry cloud deployments

• Architected and delivered integration solutions processing millions of daily transactions

• Enhanced system performance to support B2B and Salesforce Order Management peak loads

• Improved test automation coverage to 95% for new features while maintaining 85%+ for existing functionality Engineering Manager, Software Engineering, Salesforce.com – San Francisco, CA Feb 2016 – Apr 2018

• Built and led founding engineering team of 7 members for Salesforce Billing

• Architected scalable billing solution processing millions of customer transactions

• Established development practices and quality frameworks for new product line Lead Engineer / Scrum master, Salesforce.com – San Francisco, CA

• Led Java application development on Mac/Linux/Windows platforms Dec 2006 – Jan 2016

Senior Software Engineer, Apple – Cupertino, CA Aug 2006 – Nov 2006 Senior Software Engineer, Sun Microsystem– Menlo Park, CA Jan 2006 – Aug 2006 Software Engineer, Warner Brothers – Burbank, CA Jun 2005 – Dec 2005 Software Engineer, Verizon Wireless – Warren, NJ Feb 2005– May 2005 Senior Engineer, Convergys – Hyderabad, India Jan 2004 – Dec 2004 Education

Pune University, India Master’s degree in Computers and Management Jun 1995 – May 1997

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