Help Desk Incident Response
Resume:
April **** - Current
AARON
MICHAEL
CARTER
Results-driven IT professional with a proven track record in planning, analyzing, and implementing security initiatives gained from 7th Special Forces Group. Highly skilled in comprehensive network design and security frameworks. Currently pursuing the CompTIA Security+ SY 701 Certificate to further enhance expertise. With 3.5 years of experience in developing and implementing security solutions in fast-paced environments, adept at incident response and delivering exceptional risk management support. Thorough team contributor with strong organizational capabilities, experienced in handling numerous projects simultaneously while ensuring accuracy. Effective prioritization skills ensure consistent meeting of deadlines. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Work History
Communications Help Desk
US Army, 7th SFG (A) Eglin AFB, FL
Crestview, FL 32536
aaronmichael.carter27@gmai
l.com
WWW: www.linkedin.com/in
/carteraaron27
WWW: Bold Profile
Skills
Team Leadership
Public Safety Awareness
Data Loss Prevention
Security Awareness Training
Vulnerability Assessment
Training and Mentoring
Effective Communication Abilities
Stress Management Techniques
Data Encryption
DDoS prevention
Application security
Incident Response
Access Control
Network Security
Security assurance
Intrusion Detection
Worked effectively in fast-paced environments and
learned while training on the job.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives. Developed plans to safeguard computer files against modification, destruction, or disclosure.
Encrypted data and erected firewalls to protect
confidential information.
Organized and detail-oriented with strong work ethic and communication skills.
Cultivated interpersonal skills by building positive relationships with others.
Self-motivated, with a strong sense of personal
responsibility.
Optimized test cases to maximize success of manual software testing.
Linked computers to network and peripheral
equipment.
September 2019 -
February 2024
May 2018 - February
2019
CBRN Specialist
HSC Ops, 2nd BN, 7th SFG (A), Eglin, FL
Pharmacy Cashier
Walmart Supercenter, Niceville, FL
Education
No Degree in CompTIA Security+
(SY 701)
Applied Technology Academy, Fort Walton
Beach, FL July 2024
Graduated a course of CompTIA Security
Plus bootcamp. Currently studying to test
and acquire my Security+ SY 701
certification.
No Degree in Hazardous Materials
Responder
International Fire Service Accreditation
Congress, Camp Humphreys, South Korea
July 2021
Maryland Voluntary Fire Service
Certification System. Pro Board Certified
Core Operations, PPE & Product Control
1072-O 2017 ED., CH. 5,6.2.6.6
No Degree in HAzardous Materials
Operations (Core Curriculum) (
University of Maryland Fire And Rescue
Institute, Yongsan Korea May 2021
Bachelor of Science in Medical
Technology
Angeles University Foundation, Angeles
City Pampanga, Philippines May 2019
Did not earn bachelor's degree. Was later
able to accumulate a total of 70
evaluated, transferrable college credit
hours.
Set up and maintained 40 user accounts and client
access.
Refurbished 10 PC systems and peripherals such as
monitors, networking equipment, printers during an off-site training supporting a total of 75 personnel. Performed troubleshooting to correct computer
hardware and software malfunctions.
Prepared emergency response plans to address CBRN
incidents
Coordinated with local, state, federal, and
international partners to share information on
emerging threats or best practices in field of CBRN defense
Implemented risk communication strategies for 450
Battalion personnel to raise awareness about
potential hazards among affected populations
Supported research initiatives aimed at enhancing
detection methods or understanding effects of
exposure to various toxic agents on human health and environment
Trained 25 personnel on proper use of personal
protective equipment PPE during hazardous situations Managed inventory of specialized equipment
necessary for conducting CBRN operations in diverse settings.
Handled sensitive and confidential patient information with discretion
Offered assistance to elderly or disabled customers, such as carrying purchases out to their vehicles
Processed customer returns according to store
policies, including verifying receipt information
Restocked shelves with over-the-counter medications and personal care items
Greeted customers entering pharmacy and directed
them to appropriate departments
Checked expiration dates and inventory of over 300+ in pharmaceutical products to ensure quality control Assisted pharmacists with labeling, organizing, and stocking medications
Answered customer inquiries about medications,
Certifications
Languages
dosages, and prescription refills
Placed orders for additional stock when supplies ran low or special requests were made by customers
Operated cash register accurately, processing
payments and giving change as needed
Performed daily inventory counts of all merchandise in store, reporting any discrepancies to management
Maintained cleanliness of cashier area by wiping
surfaces and sweeping floors regularly
Managed phone lines by answering incoming calls
promptly and routing them accordingly
Kept customers happy by quickly processing payments and bagging purchases
Totaled purchases and accepted payments using
touch-screen register system
Counted and secured cash to maintain accurate
register totals.
CompTIA Security+ (SY & 701) Training - July 2024
Hazmat operations (36 Hours), University of Maryland - May 3-7, 2021 Hazardous Materials responder - Core Operations, PPE & Product Conrol 1072-O 2017 ED., CH. 5,6.2.6.6., International Fire Service Accreditation Congress - May 7, 2021
English
Tagalog (Philippines)
Kapampangan (Philippine Native Dialect)
Contact this candidate