Housekeeping Aide Access Control

RD

REBECCA DOWELL

****************@*****.*** 641-***-**** Knoxville, IA 50138 WWW: Bold Profile Pest prevention Chemical Handling

Care Initiatives Westridge Knoxville, IA

Housekeeping Aide

**/**** - Current

I clean residents rooms.

Swept, mopped and vacuumed floors.

Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.

PER Mar Security Services

Security Officer

01/2019 - 03/2020

Checked for safety hazards and took corrective action when necessary. Monitored surveillance cameras and responded to suspicious activity. Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.

Investigated all reported incidents of theft or vandalism on premises. Enforced access control measures in accordance with established procedures.

Responded to alarms and conducted investigations as required. Confirmed visitor identification prior to granting entry into the building. Assisted in the development and implementation of security policies and procedures.

Maintained accurate logs of all security related activities. Provided escorts for visitors as needed throughout the facility. Participated in training sessions to stay up-to-date on current security trends and best practices.

Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.

Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.

Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.

Assisted with crowd control during large events held at the facility. Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.

Adhered to post orders while maintaining a visible presence around the property.

Operated communication systems between officers stationed throughout the facility.

Provided assistance to other departments as needed such as deliveries from vendors or contractors.

Summary

Skills

Experience

Addressed problems quickly and reported clear information while working under minimal supervision.

Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Monitored premises and recorded activity in daily officer reports. Secured personnel and premises by inspecting buildings and patrolling property.

Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. Documented security-related situations and submitted in-depth reports to superiors.

Reported safety hazards for remediation response.

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Observed patrons and customers to quickly address security situations. Screened visitors and employees for weapons and contraband with hand wands and metal detectors.

Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Warned persons of rule infractions or violations and evicted violators from premises.

Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Surveyed property to prevent and identify vandalism or disarmed alarm systems.

Searched individuals and baggage for weapons and other prohibited items. Sounded alarms and called police or fire department in cases of fire or presence of unauthorized persons.

Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.

Surveyed multiple CCTV feeds to closely monitor important areas on grounds.

Investigated reported incidents to protect company assets. Monitored access control systems and key code records for suspicious activities.

Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions. Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.

Responded to medical emergencies before paramedic and law enforcement arrival.

Provided friendly and professional assistance to employees, visitors and customers.

Maintained high levels of alertness throughout shifts. Monitored building and property entrances and exits to detect intrusions and protect assets.

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Identified suspicious activity to determine appropriate response. Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

Reviewed guest identification and employee credentials to authorize entry onto premises.

Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services. Patrolled crowds during events to preserve order and promote security. Detected emergency situations through keen listening and close observation to respond appropriately to alarms.

Explained security protocols to employees and guests to promote readiness for emergency situations.

Escorted individuals requiring personal protection to provide safe transport to specified locations.

Warned violators of rule infractions and escorted unauthorized persons off premises.

Searched bags manually to identify prohibited items and contraband. Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.

Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

Rebecca Dowell Knoxville, IA

Daycare

09/2000 - 08/2019

Provided nurturing care to children of varying ages and abilities. Assisted in the planning and implementation of daily activities for children.

Maintained a safe, clean, and organized environment for all participants. Ensured compliance with local licensing regulations and health standards. Created positive relationships with parents by providing regular updates on their child's progress.

Developed age-appropriate educational materials to enhance learning opportunities.

Encouraged children to interact socially through group play activities. Observed children's behavior and documented changes as needed. Taught basic life skills such as hygiene, manners, respect. Supervised outdoor playtime activities while promoting safety awareness. Assisted in developing individualized plans for each child's needs and interests.

Participated in team meetings to discuss program development and strategies for improvement.

Implemented creative problem solving techniques to address challenging behaviors.

Performed administrative tasks including filing paperwork, tracking attendance.

Provided hands-on support during meal times including serving food, ensuring proper nutrition is met.

Conducted parent-teacher conferences to provide feedback on student performance.

Facilitated communication between staff members to ensure smooth operations within the daycare setting.

Reviewed policies and procedures regularly to ensure compliance with state regulations.

Organized field trips for students that promoted exploration of different cultures or environments.

Completed required trainings related to early childhood education topics such as curriculum development or child abuse prevention. Pella Plastic Mfg Pella, IA

Machine Operator

03/1976 - 12/2000

I ran a injection molding machine. Filled the hoppers.Ran the grinders. Trained new employees.

Inspect finished workpieces to ensure conformance with specifications. Load raw materials into machines according to specified measurements. Observe machine operations to detect any problems or defects in the finished product.

Ensure that safety guidelines are followed at all times while operating machinery.

Record production information such as quantities produced and materials used on daily logs.

Carry out regular safety checks on machinery prior to operation. Collaborate with other departments when necessary for successful completion of projects.

Documented daily production data and submitted accurate time logs to keep management up-to-date.

Monitored and observed production line to watch for pile-ups and jams. Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.

Conducted preventable maintenance on process line and quickly resolved production problems to minimize downtime.

Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.

Organized pallets and secured materials with plastic wrap to prepare for movement to skids.

Trained new operators and implemented new division operator training program to improve retention rates and increase production. Supertel Hospitality, INC Pella, IA

Housekeeping Supervisor

03/1993 - 03/2000

Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.

Monitored inventory levels and ordered supplies as necessary. Created and implemented daily cleaning schedules for staff members. Inspected guest rooms and public areas to ensure they met established cleanliness standards.

Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.

Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.

Scheduled employees' shifts according to occupancy levels at the hotel. Developed training programs for existing housekeepers on topics such as proper sanitation techniques or emergency procedures. Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks. Provided feedback on employee performance, identifying areas of improvement while recognizing successes.

Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas. Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.

Implemented cost-saving measures to reduce operational costs without compromising quality standards.

Coordinated with other departments within the hotel to ensure a smooth flow of operations.

Performed periodic deep cleaning tasks in order to maintain high hygiene standards.

Established effective communication between team members in order to foster a positive work environment.

Enforced rules and regulations set forth by management regarding health, safety and security policies.

Analyzed data collected from surveys or reports in order to identify areas needing improvement in terms of cleanliness or service delivery. Resolved conflicts among staff members efficiently while maintaining professionalism at all times.

Supervised and supported housekeeping personnel to maximize quality of service and performance.

Verified each completed room against standard plans to maintain consistency.

Collaborated with front desk to respond promptly to guest requests and promote positive experience.

Stocked room attendant carts with supplies to keep carts organized and clean.

Practiced safe work habits and wore protective safety equipment. Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.

Created schedules, shift reports and other business documentation to coordinate housekeeping needs.

Reviewed employee performance and devised improvement plan to achieve goals.

Inventoried incoming supplies and placed items in stock for use by personnel.

Prepared work schedules for associates to promote proper staffing levels. Communicated guest service scores to drive improvement and higher guest satisfaction.

Submitted repair requests to maintenance team to reduce operating costs and improve energy-saving strategy.

Developed training programs to build employee performance, improve employee engagement and increase employee retention. Sustained safety protocols to support proper and cost-effective equipment and material usage.

Checked inventory for required supplies and made lists for needed cleaning products.

Sanitized and cleaned sinks, mirrors, toilets and showers. Monitored supply levels and requested new items to maintain completing daily cleaning tasks.

Delegated work to staff, setting priorities and goals. Communicated with maintenance team on damages to repair. Monitored cleanliness of lobby, swimming pool and other common areas. Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Reported damage or theft of hotel property to management. Established and enforced procedures and work standards, promoting team performance and safety.

Polished furniture and room accessories to keep all areas bright and fresh. Managed team of employees, daily progress reports and overall project planning.

Coached staff on strategies to enhance performance and improve customer relations.

Swept and damp-mopped private stairways and hallways. Collaborated with multiple departments to maximize workflow and efficiency.

Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Defined and monitored personnel and project schedules to ensure on-time project completion.

Recruited and hired workers, in addition to supervising and monitoring daily performance.

Security Class PER Mar Security

Education and Training

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