Correctional Officer Customer Service
Resume:
Stephanie Gibbs
Homestead, FL *****
**********@************.*******.***
Work Experience
Custody Officer
Allied Universal - Florida City, FL
October 2023 to November 2023
As a custody officer, I’m in charge of fingerprints background DNA mugshots keeping an eye on the kids give them food water we need it I’m in charge of taking them to their parents when they arrive and check them out when they leave restocking and supplies needed for the staff. Correctional Officer
Florida Department of Corrections - Homestead, FL
January 2023 to July 2023
I was a correctional officer in a state prison. I went to the academy, passed my soce. I currently am Florida department of law enforcement certified . I worked at Dade correctional institute which is a male prison . My job as a correctional officer was care,custody and control. I did feeding during chow time, I responded to emergency traffic when needed. I escorted inmates when needed. Armed Security Officer
Nation Security - Homestead, FL
April 2022 to June 2022
I monitor the gate, check residents in the gate, patrolled the community, checked all buildings then write a detailed report with pictures of patrolled area. Security Guard Officer
Delta Five Security, LLC
July 2021 to May 2022
Patrolling neighborhood, making hourly reports . Protecting property, property inspection, overnight 12 hour shirts in construction sites. Also was a floater. Stocker
Walmart supermarket #2727
October 2020 to February 2021
I was in charge with assisting customers while also clearing pallets and properly disposing the trash. Seasonal Sales Associate
Victoria's Secret - Lakeland, FL
October 2019 to December 2019
I float, meaning I work anywhere from cash register to sales floor. From PINK to VICTORIA SECRET. I’m in charge of making sales, recovery every night, restocking and making sure our guest are aware of every promotion,sale and discount.
And also displaying excellent customer service.
Sales Associate
Spirit Halloween - Lakeland, FL
October 2019 to November 2019
my job ranged from Cashier, to fitting room. I also was in charge of recovery. Crew Member
Haagen Dazs - Lakeland, FL
May 2019 to October 2019
I was in charge of making drinks, sundaes, cleaning the kiosk, making sales/up selling and displaying excellent customer service. I also was the cashier .
• Worked in a high pressure environment
• Performed various administrative tasks
• Helped customers with orders
• Restocked items
• Took out trash and recycling
• Maintained a positive attitude
• Swept and mopped the kiosk
Education
Certification in Florida department of corrections February 2023 to May 2023
Kathleen Senior High School - Lakeland, FL
August 2016 to August 2019
Skills
• Cash Handling
• Communications
• Customer Service Skills
• Sales
• fast learner
• Receptionist
• Management
• Security
• Upselling
• Security
• First aid
• Surveillance
• Conflict management
• Loss prevention
• Communication skills
• Customer service
Certifications and Licenses
Guard Card
First Aid Certification
Class D Security License
July 2021 to August 2023
class G security licenses
May 2022 to Present
Armed guard licenses
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