Customer Service Associate

Grace Hoover Fostoria, OH

419-***-****

***********@*****.***

EXPERIENCE

Dairy Queen Store, Fostoria, OH – Seasonal Cashier/ Customer Service Associate

MARCH 2022 - OCTOBER 2024

Build relationships with customers to encourage repeat business. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Assisted customers with returns, refunds, and resolving transaction issues. Learned duties for various positions and provided backup at key times. Kohls Department Store, Findlay, OH — Seasonal Retail Sales Associate

NOVEMBER 2022 - JANUARY 2023

Greeted customers and helped with product questions, completing purchases, locating items and joining rewards programs. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products. Old Fort Banking Company, Old Fort, OH – Client Service Representative

FEBRUARY 2024 - NOVEMBER 2024

Responsible for accurately and efficiently processing transactions with amazing customer service. These transactions include cashing checks, depositing cash, and cash withdrawals.

SKILLS

Product Recommendations

ID Verification

Cash Handling

Product Restocking

Cash Register Operation

Customer Service

Time Management Skills

PROFESSIONAL SUMMARY

Responsible Customer Service

Associate proficient in handling

money, restocking merchandise,

and helping customers locate

products. History of keeping work

areas clean, neat and

professionally arranged. Good

listening skills combined with

attentive and detail-oriented

nature. Seeking a position to use

skills already attained as well as

gaining new skills.

EDUCATION

Hopewell-Loudon Local High School Bascom, OH— High School Diploma

AUGUST 2019 - MAY 2023

Honors Diploma

Honor Roll [2019-2023]

[3.9] GPA

Extracurricular Activities: Volleyball 2019-2023, Spanish Club Member 2019

& 2022

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