Business Analyst Data

Inna Vestal

https://www.linkedin.com/in/inna-vestal-b0804712/

Houston, TX, 77024 Cell: 832-***-**** Email: **********@*****.***

Summary:

Strong accountability and project leadership skills, fluent in Business Required Documentation (BRD). Expertise in communication of Agile and Waterfall methodologies. Ability to multitask, take direction, handle stringent test deadlines, monitor time and quality pressures, and accept and deliver in challenging environments. Commitment to excellence demonstrated through results-driven performance and consistent responsibility.

Excellent organizational skills, personable disposition to keep thriving, and natural flexibility in handling day-to-day routines and surprises. Empathy towards team members enhances team morale and productivity. Proven adaptability in fast-paced environments, showcasing a passion for achieving growth both personally and within the team. Proficient in developing KPI dashboards and performance metrics to measure success.

SAP Operational Data Analyst, Develop Metrics KPI, Project Management, Executive Support, Contract Material Management, Digital Transformation, Process Improvement, and Risk Management. Skilled in analytics with a focus on creating a comprehensive portfolio of performance metrics that align with organizational objectives.

Over 20 years in O&G, LNG in Operation, and 5+ years in QA Engineer skilled in all phases of software development life cycle (SDLC) and testing methodologies. Proficient in defect tracking, test case preparation, execution, and reporting status with independent decision-making capabilities.

Self-motivation and ability to work well with others. US Citizen.

Technical skills:

oOperating System: MacOS, MS Windows

oDatabase: SQL Server, SAP Oracle module, SAP implementation

oTest Tools: JSON, Jira, Zephyr, Confluence, Postman, DBeaver, MariaDB, Chrome Dev Tools, GraphQL, Proficient in Excel Pro, PowerBi, metrics, analysis, working in Pivot, Dashboards, Microsoft Power BI, VLOOKUP, mass data conversion, creating Queries through Access, Visio.

oWriting skills: KPI report development, Test Strategies, Business Process Procedures and manuals, Mind Maps, Scheduling, Problem-solving skills, and Training.

oOther: SAP Specialist and documentation Developer, Data Analyst, Construction Management, Technical Knowledge, Reporting Requirements, Data Analysis, Interpret Pivot Tables, Assist Formulas, Technical Requirements, Business Initiatives, Process Enhancements, Project Coordination, Computer Science, Analysis Tools, Data Driven, Automation, Scrum Planning.

Professional Experience:

META/Facebook AI Austin, TX

Technical Team Lead Oct 2021 – Present

oParticipate in regular meetings and stand-ups with Developers and Product Owners to drive digital application initiatives.

oDevelopment of Team, Lead with other QA Engineers, implement workflow in SDLC, Defect Life Cycle, and Retrospective analysis while demonstrating initiative and supervising training sessions for new team members.

oOn-task audit and quality collaboration work with multiple teams and different departments in size of up to 15 - 20 representatives per team, showcasing strong judgment in prioritizing tasks that align with strategic direction.

oImplement root cause analysis of issues and retrain the team, focusing on corrective action and development of the team, enhancing performance management processes.

oLiaison task handling by providing KPI reports to upper management in a timely manner, ensuring program oversight, and achieving quality standards.

oExpert in task collaboration with appropriate technical and unique tags, priority labels, and severity for each department such as onboarding, procurement, accounting, contract, and legal.

oTechnical Support Analyst, Perform Ad-Hoc, Accessibility, Sanity, and UX/UI testing while promoting a quality program within the team, applying performance metrics as standards.

Siemens Energy, Inc. Rolls Royce AGT Turbines at Dresser-Rand Plant Houston, TX

Business Master Scheduler, SAP Cleanup, Project Controls Mar 2020 – Oct 2021

oFocus on SAP cleanup and customer support, demonstrating a blend of technical, analytical, and client-focused skills while enhancing customer advocacy, and junior business analyst process.

oMy role focused on improving on-time delivery (OTD), and key performance indicators (KPIs) while ensuring data accuracy and efficiency across multiple teams, showcasing commitment to continuous improvement.

oManaged and analyzed weekly "Open Order Reports" for senior management, Customer Service Representatives (CSR), and Procurement teams, enabling faster operations and better decision-making, thus improving the order-to-delivery process.

oIdentified and addressed gaps in SAP and Electronic Data Interchange (EDI) processes, which improved system accuracy and helped eliminate errors that impacted order processing and delivery timelines, showcasing accountability for outcomes.

oBy driving the cleanup of SAP data and enhancing system processes, I played a pivotal role in ensuring consistent KPI performance and boosting revenue for the Canadian territory through a proactive approach and trend analysis.

Calumet Specialty Product Partners LP Houston, TX

Internal Audit in Operation, Customer Service Representative Lead Nov. 2016 – Feb. 2020

oCustomer Service and support in operation, sales, claim modules, and vendor onboarding transactions while promoting employee engagement.

oInternal Audit and Lead to identify and resolve gaps in Supply Chain flow post-SAP implementation, Document Control Specialist, and Customer Advocacy demonstrating a proactive approach.

oOperations Support Assistant for Sales Consultant, identified gaps in the system, cleaned up SAP, improved KPI, and validated and improved EDI WIP order process and accounts Receivable specialist by providing clear visibility based on created matrices & pivots.

oDeveloped client relationships at all levels, displayed excellent listening skills, and maintained a positive attitude in the face of adversity, motivating the team consistently through enhancing interpersonal dynamics.

oDemonstrated problem-solving skills and attention to detail while overseeing the quality management process, ensuring performance management standards were met.

oDevelop and update weekly KPI metrics to ensure alignment with performance culture standards.

oRecommend new approaches to resolve gaps in operation process, focusing on embedded solutions for operational efficiency.

Education & Certificates

Test Pro QA Engineering Bootcamp Houston, TX, USA

SI Computer School QA Engineer Houston, TX, USA

Int’l Academy of Science, Institute in Management, Business, and Law

Bachelor of Business Administration in Higher Economic Education Sloviansk, Ukraine

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