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Customer Service M A

Location:
Pretoria, Gauteng, South Africa
Posted:
January 27, 2025

Contact this candidate

Resume:

**** ******** **** ******

Kaalfontein

Midrand

*632

064*******

mastermoakamedi@gmail,com

Skills

Fleet management Problem solving

skills Leadership Team work Supply

chain operations Supervisory skills

Asset management Decisions

making Communication

Transportation Self discipline

Chemical distribution skills

Dispatching warehousing Microsoft

word Microsoft excel Operations

skills and distribution skills Fkeet

management, operations planning

skills and data capture Supervisory

skills Collections skills

Reference

Carl barnard - Freightpak

Fleet manager

Carlb@value,co,za

011******* or 082-***-****

Sam - Pharmasave

Warehouse Manager

082*******

Lucky - Outrite Africa Logistics

Manager

073*******

Mike Birkett - Fine and country

Manager

082*******

9 December

2020 - 2

October

2023

MASTER MATOME

Objective

Been in the logistics industry for over 14 years experience in the following fields in the logistics from operations, warehousing, fleet controller, operations supervisor, Extensive experience in the successful management of fleets and staff

Experience

Outrite Africa Logistics (signature cosmetics warehouse) In house/dispatch controller

Dispatch the daily loads, out to inland and coastal and cross border

Data capture

Creating waybill systematic

Compiling outbound reports daily

Follow up with the deliveries

Arrangements of collections

Dispatching long distances shipment with suppliers e, g first freight and ITT

For cross borders Dispatching with Namlog, Pinnacle express, Triton express and emlink

Deliveries follow up

Confirming with customers when received the shipment Signed Pod follow up

Collections

02 October

2023 - 07

December

2023

Outrite Africa Logistics

Operations supervisor

Reducing operational costs

Breakdown reports

Operations planning

Monitoring my department compliance with operational policies and ensuring that keeping up to date with the progress of administrative duties

Routes planning

Planning and executing department

Motivate my team

Provide basic training

Oversee my my team ( daily activities of my department) Identity the departmental needs

Building good relationships with my team

Dispatching the driver's out on deliveries

And collection's

Booking vehicles in for service and repair

Wage keep report

Billing customers

Invoicing customers

Operations daily report

The timeously and daily update of night schedule before end of the day

Conducting daily load bar reconciliations

Attending to and resolving any queries that might occur with the client's cargo

Provide assistance to both drivers and allocated clients 2006 - 2016

November

Freightpak chemical and Distribution warehouse (division of value logistics Ltd)

Fleet and Maintenance Supervisor

Booking vehicles for service, COF, fire permits, cross border permits

Dispatching out drivers

Routes planning

Forklifts and reach truck service booking

Loading the dimensions into the system

Accident investigation

Insurance claim

Loading new vehicles into the system

Vehicles audit, follow up with the deliveries daily, tracking the vehicle movement daily using vigil 12 software and powertrack software

Logging breakdowns

Reporting breakdowns

Accident reports

Assist with company matters by either investigating the occurrences, initiating or testifying at disciplinary inquiry or even at the ccma or bargaining council

Comply with all the company policies and procedures at all times

Hr referrals

Accident steering Committee member

Booking vehicles in for panelshop and workshop for repairs Operations planning

Ensuring all vehicles are serviced according to their schedules Negotiating prices with the supplier's

Ensuring compliance with the the department of

transportation

Ensure customers are given clear information and are kept appropriately informed before, during and after the time of contracting, booking in driver's for medicals and hazchem dangerous goods training, making sure that all vehicles has dangerous goods boards and the orange document boxes Ensure processes and procedures set within the operations and are adhehered to all times

Building relationships with the current internal and external customers

Ordering vehicles equipment

Issue in and out of the equipment

Auditing equipment, stock count

Updating the company asset register on a monthly basis ensure that it is up to date

2019 july -

2020

November

04/10/2024

- To date

1999

2012

2013

2015

Pharmasave warehouse

Code 10 Driver

Doing the deliveries and collections on a daily

basis

Allocation of route in the warehouse as per the cages destination

Scanning of parcel before Dispatching and saving the data into the system

Making sure that the customer signed the correct documents Fine and country properties

Driver (messenger)

Driving the company MD around to visit customers and collections of title deeds and delivering it to the customer's around gauteng and mpumalanga

Education

Gwambeni High school

Grade 12

Matric

Seta

Generic management NQF4

Nqf4

Seta

Driver management principles

Nqf4

Seta

Supervisory certificate

Certificate



Contact this candidate