Mortgage Loan Processor / Loan Servicing Analyst
Resume:
Candy Shaffer
SUMMARY
Accomplished mortgage professional with 30 years of experience in mortgage
processing, contract processing, and Commercial Loan Servicing. Expertise in managing diverse loan portfolios, including Conventional, Federal Housing Administration (FHA), Veterans Affairs (VA), United States Department of Agriculture (USDA), and specialty loans. Skilled in fostering collaborative relationships with brokers, wholesale lenders, borrowers, and stakeholders to ensure efficient and compliant transaction closures. WORK EXPERIENCE
Loan Servicing Analyst April 2024-Present
American Mortgage & Realty Corp.
• Commercial Loan Servicing. Processing borrower monthly payments, Lender Remittances, borrower yearly and quarterly financials, monitoring yearly insurance renewals, monitoring semi-annual and annual tax payments, reviewing annual inspections for all Commercial properties. Senior Mortgage Processor Sep 2023 - Jan 2024 (5 months) XMS Processing LLC (Xpert Mortgage Services LLC)
• Managed processing for diverse loan types, including Conventional, FHA, VA, USDA, and others.
• Oversaw contract-processing operations to ensure seamless transactions for all stakeholders, maintaining compliance with industry regulations. Senior Mortgage Processor Jun 2023 - Aug 2023 (3 months) The Mortgage Exchange
• Processed Conventional, Government, USDA, and Jumbo loans with accuracy and efficiency, reviewing documentation and verifying borrower information.
• Managed files from application to closing, communicating with clients, underwriters, and other stakeholders to resolve any issues and ensure timely closings.
Senior Mortgage Processor – Remote May 2022 - Mar 2023 (11 months) Silverton Mortgage
• Specialized in processing new construction loans and various mortgage products, coordinating with builders, real estate agents, and borrowers to facilitate smooth transactions.
• Demonstrated strong organizational skills and attention to detail while working remotely, maintaining thorough documentation and communication with team members.
Senior Mortgage Processor – Remote Jun 2021 - Apr 2022 (11 months) Bellco Home Loans
• Processed a wide range of loans with precision and timeliness, analyzing financial documents and verifying loan eligibility.
• Successfully adapted to remote work requirements, utilizing virtual communication tools and collaborating effectively with team members to meet deadlines.
Senior Mortgage Processor Jul 2012 - Jun 2021 (9 years) Cherry Creek Mortgage, LLC
• Managed diverse loan portfolios while maintaining high performance standards, handling a large volume of loans simultaneously.
• Proficient in processing Conventional, Government, USDA, 203K, and Jumbo loans, staying up to date with industry trends and regulatory changes. CONTACT INFO
Fishers, Indiana, United States
******@*****.***
https://www.linkedin.com/in/candy-
shaffer-9876a5193/
SKILLS
• Communication
• Team Collaboration
• Time Management
• Problem Solving
• Mortgage Processing
• Contract Processing
• Loan Origination Software
• Underwriting Guidelines
• Compliance Management
• Commercial Loan Servicing
• Loan Servicing Software
EDUCATION
International Business College-Indianapolis (1989 – 1990) Associate's degree, Accounting
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