It Administrator Support

MUHAMMAD SHANIB

* *****’ experience

+974-********

******************@*****.***

Career Objectives:

To be an important member of a team in an organization would afford me opportunities to develop, innovate and contribute my very best by assimilating its organizational strengths and ethos. Professional Exposure:

• 8 years of experience in the field of IT Administrator.

• Experience in Installing, Configuring and Troubleshooting of all of Operating systems such as Windows XP/Vista/Windows7,8,10&11 Windows 2003/2008/2012/2016/2019 server.

• Windows Server Backup Synology backup and Veeam Backup Configuration.

• SonicWALL, FortiGate firewall configuration.

• Microsoft Office 365&Exchange Online Administration.

• Installation, configuration, Managing and administration of Microsoft Windows based Environment.

• Manage Servers via Google Cloud Platform.

• Develop exceptional relationships with co-workers, management and end users.

• Customer oriented problem solver with an ability to adapt to new situations. Work Experiences:

• Working as IT Administrator at Advanced Construction Technologies. (Aug 2018 – Present) – QATAR

• Worked as IT Support at Daewoo E&C. (1-Sep-2017 – 30-Jun-2018)-QATAR

• Worked as IT Engineer at Sinohydro Co-Ltd. (6-Mar-2015 – 31-Aug-2017)-QATAR

• Worked as Network Support Engineer at ACS Solution Ltd. (1-Jan-2014 – 30-Dec-2014)- INDIA

• Worked as Hardware and Network Engineer at Elcon Infosys Ltd. (10-July-2009 – 31-Dec- 2013)-INDIA

Technical Skills:

• Supporting MAC Operating System.

• Hands on experience in NAS Installation and Configuration.

• Windows maintenance, dual booting, upgrade & update the windows

• Microsoft Exchange outlook 365 Configuration and Web Mail Configuration.

• Configuring and troubleshooting outlook (DNS, SMTP, POP3, IMAP, TLS, SSL) profile and address book backup

& Restore and troubleshooting email.

• Active directory user profile creation, group creation, Account operation, Security and Share Permission Setup.

• Disk Management and hard disk configuration (RAID 0/1/5/6) disk cloning, one touch, partition cloning, ghost cast SATA, SSD, Storage array and local machines.

• Hands on experience i n VM Ware, H y p er -V and S t an d al one converters b ack u p co nfi g u rat i on and troubleshooting

• TCP/IP Configuration, Smooth running internet, Maintenance.

• Networking in Domain environment, & troubleshooting

• Troubleshooting network connectivity problems relating to IP connectivity, network adapters, cabling, patch panel, patch code etc.., in Local Area Network.

• Hands-on experience in various types of cable crimping, patching terminals and testing.

• Wireless router and Access point configuration.

• Network MFPs printer installation and troubleshooting and creating network Scan folder configuration and mapping.

• Firewall configuration (Sonic wall) and Bio Matric devices configuration (Bio star, Bio Time)

• Core Switches Configuration Trunks, VLAN, VPN, VOIP Professional Exposure:

Advanced Construction Technologies, Doha-Qatar

(Qatari Emiri corps of Engineers) Aug 2018 – Present Roles and Responsibilities:

• Install and configure Active Directory Services and File and Storage Services.

• Microsoft Office 365&Exchange Online Administration.

• Group Policy Management.

• Managing Groups and Delivery lists with moderator permission.

• Apply security measures, such as spam filters

• Configuring backup with NAS devices.

• Veeam Backup Configuration.

• Administrate Servers via Google Cloud Platform/Azure.

• Restore Deleted files from backup (Windows server backup, Veeam Backup & Synology Backup).

• Managing VoIP (IP) Phones.

• Antivirus Solution McAfee, Kaspersky, Windows Defender management, Bitdefender Endpoint Security tools.

• Providing technical support to users over the phone and mail.

• VPN access configuration.

• Maintain records and databases containing information regarding licenses, warranties, and service agreements for the companies’ IT Hardware Assets.

• Configuring and Troubleshooting the Multifunction Printers and Plotters (HP, Konica Minolta, Ricoh, Sharp, Toshiba, Kyocera, Brother,)

• Supporting ERP and Company Applications (Microsoft Navision, Unifier,RMS, Ticketing tool)

Certifications:

• Microsoft Certified Solutions Associate (MCSA) -(MSID - MS0610873293)

• 70-412 Configuring Advanced Windows Server 2012 Services

• 70-411 Administering Windows Server 2012

• 70-410 Installing and Configuring Windows Server 2012

• AZ-104 Microsoft Azure Administrator Associate

• Microsoft 365 fundamentals

Education Qualifications:

• Bachelor Degree.

• Diploma in Computer Hardware & Networking.

• CCNA Routing & Switching.

• CCTV Installation and management.

Personal Data:

DOB : 21-11-1987

Gender : Male

Visa : Work Visa (NOC Available)

Driving License : Valid Qatar License

Marital Status : Married

Nationality : Indian

Languages : English, Malayalam, Hindi and Tamil.

Declaration:

The above information by me is true. If I am given a chance to work for your esteemed organization, I will prove to be sincere to all the duties and activities entrusted to me. MUHAMMAD SHANIB

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