Customer Service Front Desk

Melisa Wallace

**** ******** *** ** **** Beach, FL 32968 772-***-**** *************@***.***

EDUCATION

Sussex County Technical School

Sussex, NJ

Cosmetology Degree

OBJECTIVE

As a professional fitness trainer, my primary objective is to help create a positive gym environment for employees and focus on customer satisfaction in a fun and professional manner. CERTIFICATIONS

CPR/AED Certification

SCW Fitness Certification

SKILLS

Development of group fitness classes for aging population Built clientele at various gyms and communities

Developed individual personal training program using positive reinforcement and goal setting to achieve results

REFERENCES

Upon Request

EXPERIENCE

February 2023 - present

OsteoStrong - Session Specialist

Assist clients with machines that promote bone strengthening, to reduce risk of osteoporosis

January 2022 – present

Harmony Reserve – Fitness Instructor

Program development of classes to promote physical agility and strength for residents. Teach weekly classes.

Leader of Fitness Center orientations quarterly

July 2022 – present

Phase Fitness – Personal Trainer

Built clientele that trusts my programming to improve their physical agility and strength.

March 2016 – July 2022

Orange Theory – Fitness Sales Associate

In charge of all Customer Service calls and onsite concerns Responsible for providing clean studio, meeting sales goals MANAGEMENT DUTIES

Scheduling Employees / Opening and Closing Procedures Client Relations / Front Desk /Memberships / Orientations

Contact this candidate