Human Resources Resource

CV FOR LOVENESS MUCHEMWA KAGORO

DOB: ** July **77, Gender: Female,

Email:********************@*****.***,********@*****.***

** ******* ******* ******* **** ROAD BOX 1909 HARARE ZIMBABWE: +263***-***-***, +263-***-******, +263-*********

SUMMARY OF KEY COMPETENCIES AND PERSONAL ATTRIBUTES

A Conscientious professional Administrator highly skilled in office management, administrative systems development and human resources managementand possesses a supreme ability to multitask, manage busy calendars and efficiently handle daily office tasks. A natural leader with strong business operations acumen who possesses the following competencies and attributes:

High-impact communicator effectively presenting and conveying information through written and verbal contact with customers, team members, and top-tier executives.

Highly skilled and experienced to deal with all the recruitment and resourcing needs of an organization including recruitment, pay, conditions of employment, human capital training & development, grievance handling, disciplinary handling, employee motivation,.

Distinguished performance maintaining a high traffic switchboard including maintaining direct and indirect client relations and acting as point of contact when customers call in, providing company information and forwarding appropriately based on needs

Excellent Public Relations (P.R.) and networking skills with ability to professionally exchange information with customers.

Ability to maintain objectivity in attention demanding situations

Proficiency in all areas of Microsoft Office Suite and Belina Systems

Possess a valid Zimbabwean learner's Driver’s license, Passport and National ID

KEY SKILLS & EXPERTISE

Human Resources and Administration ● Meeting & Events Coordination ● Handling phone calls

Files & Supplies Maintenance ● Recording minutes ● Travel arrangements

Records Organization ● Reports preparation ● Financial records

EDUCATION & TRAINING

Master’s in Business Administration (MBA) at Nottingham Trent University, 2009 - 2012

Higher Diploma Human Resource Management at Institute of People Management Zimbabwe, 2006 – 2009

Executive Diploma in Business Leadership at Zimbabwe Institute of Management, 2006 – 2009

Secretarial Qualifications & Reception Course at Pitman, 2004 – 2005

2 Advanced Level Passes in Shona and Divinity at Nerupiri High School, 1996

6 Ordinary level passes including English at Soti Source Secondary School, 1994

WORK EXPERIENCE

Providence Human Capital- May 2020 to date

HR and Administration Officer

Main Duties and Responsibilities

Recruitment and selection of employees

Orientation

Maintaining good working conditions

Managing employee relations

Training and development

Job analysis and job design

Training and development

Performance Management

Compensation and Benefits

Labor Relations

safety and health

Customer service

Jimat Consultants September 1998 – March 2013

Promoted to Human Resource & Administration Officer at Jimat Consultants Jan 2007 - March 2013.

Promoted to Administration Officer Jimat Consultants Jan 2004 – Dec2006

Administration Assistant Jimat Consultants Sept 1998 – Dec 2003 Promoted to Human Resource and Administration Officer Jimat Consultants Jan 2007 - March 2013.

Human Resource & Administration Officer at Jimat Consultants Jan 2007 - March 2013.

Main Duties and Responsibilities

Monitored & maintained staff records, performance management and evaluation systems;

Prepared and ran payroll for all staff (Belina systems), consolidating all payroll related issues and attending to payroll queries;

Provided support in human resource functions including advice on the interpretation of Human Resources policies, procedures, guidelines and employee relations issues to staff;

Initiated, Coordinated and facilitated human resources related training;

Coordinated staff recruitment and selection process in order to ensure a timely organized and comprehensive procedure is used to hire staff;

Maintained an up to date inventory of all Human Resources records;

Implemented the staff performance and staff development plan;

Prepared and managed staff contracts and facilitates their renewal on time;

Coordinated functions and supervised Drivers, Cleaners and Messengers;

Administration Officer Jimat Consultants Jan 2004 – Dec2006

Main Duties & Responsibilities

Performed logistical support for meetings & travel arrangements for staff and associate consultants

Procured all office consumables and maintained enough levels of stationery

Administered Payroll for all staff;

Coordinated Human Resource Development and staff training

Assisted in recruitment and selection of new staff;

Ensured compliance with all relevant statutory and regulatory requirements;

Ensure value for money for all office purchases;

Responsible for conditions of service and welfare for all staff

Managed petty cash, taking minutes and making appointments;

To ensure that all policy documents such as contracts, code of conduct, company handbook are developed and fully operational;

To ensure that the company’s security system is up to date.

Administration Assistant Jimat Consultants Sept 1998 – Dec 2003

Main Duties & Responsibilities

Performed administration tasks, including filling and reception work;

Prepared budgets for the various departments and ensure they are adhered to;

Planned meetings, coordinated activities, delegated and made appointments;

Maintained the manager’s diary and advised on any meetings scheduled;

Organised travel itineraries for the Managing Director;

Handled petty cash and compiled all input for salaries, prepared salary schedule and payslips for staff;

Calculated wages, salaries including reconciliation of NSSA, NEC and processed leave days;

Liaised with Accounts Department to ensure that all payments were done timeously;

Purchased all office consumables and ensured enough levels of stationery were maintained;

Responsible for the logistical support for meeting and travel arrangements for staff and visitors;

Established procedures and practices confidentiality and security of information;

REFEREES

Mrs Chipo Ndudzo, Finance Director at Providence Human Capital, cell +263-****-*** 376, email: ***********@**********************.**.**

Mr Munhamo Chisvo, Managing Director at Jimat Consult Pvt Ltd, Cell +263-***-***-***, Email: *******@***********.**.**

Mr Portio Mudhara, Managing Director at Techsol Systems, Cell +263-***-***-***, Email: *******@*******.**.**

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