Program Director Customer Service

SEANJA GRICE

**** ******* **** ** ******* Florida 32817 · 904-***-****

************@*****.***

Motivated student (3.49 weighted GPA) who shows dedication and wellness to learn new skills. Seeking to apply my hospitable skills towards people and the environment as a faithful worker at your company. Will influence and contribute to the company goals and needs.

EDUCATION

PAXON SCHOOL OF ADVANCE STUDIES

DIPLOMA

Relevant Coursework: Yearbook, Journalism, Microsoft Word/Power/Excel

Florida state college of Jacksonville

Associates degree

University of central Florida

Currently in process of achieving bachelor degree in biology (major)

WORK EXPERIENCE

STARBUCKS, BARISTA DECEMBER 2019 – PRESENT

Prepare coffee and tea beverages for customers.

Recommend the coffeehouse’s products to undecided customers.

Clean and maintain the store during downtime.

Adhere to food safety procedures at all times.

Cash handling and accurately record customer order information.

Resolve customer complaints quickly and efficiently as they arise.

READ USA, TUTOR June 2019 – July 2019

Developed lesson plans assigned by Program Director.

Provided support to students in reading comprehension.

Provided tutoring and feedback to students in a kind and professional voice.

Notified Program Director of safety concerns.

Completed all duties and responsibilities provided by Program Director.

PONDA VEDRA COUNTRY CLUB,CART BEVERAGE GIRL. MAY 2021- AUGUST 2021

LEARNED THE USE OF DRIVING CART

CUSTOMER SERVICE DRIVING AND WELCOMING GUEST

DEVELOP MONEY EXCHANGE SKILLS

MAJOR ACHIEVEMENTS

YOUTH LEADER, LOCAL ORGANIZATION

Youth Usher Leader – Greet people as they enter the building, guide them to the designated areas, teach and train new youth ushers, and collect cash.

Children Worker – Watch kids (ages 2 to 4), teach lessons, and pass out snacks.

Hospitality Worker – Collect cash, serve food (nachos, cake, and chips), clean area.

SKILLS

Social Media Guru

Great Communication

Quick Learner

Teamwork

ACTIVITIES

I had the pleasure to volunteer at the Jacksonville Public Library for the summer. Volunteered at Mount Herman Exceptional Student Center (helping kids), Clara White Mission (serving food) and Daniel Kids (outdoor recreational with kids).

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