Administrative Assistant Community Engagement

907-***-**** ****.*********@*****.***

Objective

To bring my strong dedication, responsibility, and motivation to a team while utilizing my qualifications obtained through Wilmington University. Seeking a position where I can further my education and skill set. To be a part of an environment where I can build character and contribute to the profitability of the company.

Education

• Rowan College of South Jersey

• Associate January 2020

• Major Psychology

• Wilmington University, New Castle, DE

• Bachelors December 2020

• Major Psychology

• G.P.A- 3.89

Community Engagement

• Organized the chocolate sales for PTK (Phi Theta Kappa), we sold out in a day and raised 400 dollars, which was our best that year.

• Fed over 1,200 homeless man and woman by volunteering at the homeless shelters.

• Scheduled events for PTK (Phi theta Kappa) to raise money and awareness for the club

• Volunteered in my church every Sunday

Allyson Broadbent

Work Experience

April 2018 – June 2020

Student worker Gloucester County Library Rowan College of South Jersey I was able to make a lot of connections while working in the library. I donated a lot of books to the honor society (PTK) Phi Theta Kappa, that I was a member of. I assisted students with finding books and checking them out. I took on secretarial duties such as answering phones, managing the desk, taking messages, and organizing meetings.

• Provide support to Library Managers and oversee daily activities

• Registering patrons

• Updating records

• Answered reader inquiries in person and over the phone

• Placing returned items on designated shelves

• Assisted with cataloging and donations

June 2019 – August 2019

Counselor, Art Teacher Summer CCP (childcare program) Center city, Mantua NJ, 08051 I was able to acquire contacts within the school system by working here for the summer. I was given the opportunity to meet and speak with someone who recommended me for an internship, in the field of psychology. I cared for and managed children K-7th on a daily basis.

• Observed behavioral issues

• Followed daily schedules

• Maintained records and monitored children's progress and routines

• Developed relationships with children

• Provided crisis intervention and support

• Provided a safe environment where all children felt comfortable September 2019 – March 2020

Babysitter Friends of the family Mantua NJ, 08051 I cared for a child with disabilities. I would carry her into the car after picking her up from school and then would have to disassemble the wheelchair for transport, as well as reassemble to move her from the car.

• Communicated with parents before, after, and during my shift

• Performed duties such as, play time, preparing snacks and other meals, helping with homework, and monitoring other activities.

• Household cleaning and organization

• Enforced rules and managed behavior appropriately May 2021- May 2023

Philips Cruises and Tours Deck Hand Administrative Assistant Bartender I moved to Whittier, AK to work on a boat as a deck hand. It's an amazing seasonal opportunity that allows me to grow and experience different aspects of life.

• Assisted the captain with navigation and docking

• Maintained a clean, safe, comfortable environment for passengers and crew members

• Projected a positive and friendly image in order to provide quality customer service 2

October 2022 - October 2023

JL Properties Leasing Agent

I was able to truly start my journey into the Real Estate and Property Management world gaining this position. I learned a lot and got to build relationships with my tenants. I was able to show apartments to potential renters, renew leases with current tenants, and perform managerial duties as directed.

• Completed lease form agreements and collected rental deposits

• Required to have up-to-date knowledge of lease terms, specifications, and all community policies

• Was fully informed of current rental rates, sizes, locations and all amenities of property

• Maintained contact with all apartment locator services and local businesses to provide up-to-date information on materials

• Upkeep of proper maintenance for all resident and property files

• Reported unusual or extraordinary circumstances regarding the property or resident

• Responsible for assisting Assistant Manager in collection of delinquent rents May 2022 - May 2023

Philips Cruises and Tours Administrative Assistant As an administrative assistant, I was the first face to welcome guests and inform them about ticket pricing, promotions, and guests' arrangements. I answered any questions they might have in a polite and timely manner.

• Oversaw clerical tasks such as, sorting and sending emails

• Kept inventory of office supplies and ordered new materials as needed

• Maintained files and records

• Welcomed visitors at the office

• Answered phone calls, took and delivered messages

• Scheduled appointments and took payments

• Ensured the office ran smoothly and efficiently

November 2023 - Current

Concept Properties Property Manager

This position allowed me to excel at managing property maintenance and occupancy, marketing, scheduling, and to keep my focus on surpassing sales targets and client satisfaction.

• Oversaw the day to day operation of multiple apartment communities within a small region

• Coordinated with maintenance technicians to maintain the physical property and keep residents happy by fulfilling their work requests and communicating with them regularly

• Leased vacant apartments in a timely manner to qualified prospects

• Met financial objectives for each property

• Developed and maintained an on-going resident retention program under direction of Property Manager

• Recorded scheduled payments from vendors

• Courteous, efficient handling of resident requests and complaints

• Responsible for maintaining a professional appearance and attitude at all times.

• Responsible for seeking educational opportunities and self-improvement for personal growth and development

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Skills

• Attention to detail

• Fast Learning

• Dependable

• Excellent communication abilities

• Outstanding people skills

• Multi-tasking

• Negotiation

• Problem-solving abilities

Awards and Acknowledgments

• Member of the honors society of Phi Theta Kappa

• Nominated for New Jersey All-State Academic team for Rowan College of South Jersey

• Made the Deans List 3 times

• Graduated in 2 1/2 years instead of 4

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