Operations Manager Management

Neil P. Allee

*******@*****.***, 770-***-****, Chapel Hill, NC 27517

SUMMARY

Dynamic hospitality Manager with over 10 years of experience in the food and beverage industry. Proven skills in daily operations management, budgeting, and staff development. Significantly reduced costs in a short period of time at each location I managed. Adept at leading teams in high-volume environments as well as keeping costs in line at and staff occupied at lower volume concepts. Committed to driving operational excellence and profitability, poised to contribute effectively to future challenges.

WORK EXPERIENCE

Sep 2023- Present Captain, Carolina Club, Chapel Hill, NC

● Oversee daily a la carte operations to ensure exceptional service and guest satisfaction

● Coordinated, set up, and managed operations and breakdowns for private events hosting up to 700 attendees daily

● Directed the organization and execution of special themed parties on a weekly basis

● Implemented the opening and closing procedures of the club while supervising a staff of over 50 employees

Sep 2020- Jun 2023 Bar Manager, Public House 28, Atlanta, GA Mar 2018- Mar 2020 GM, Stockyard Burgers and Bones, Atlanta, GA

● Directed daily operations, encompassing quarterly budgeting, profit and loss

(P&L) management, staff hiring, and procurement of products to maximize profitability

● Drove a 27% increase in sales over the previous year by actively promoting the restaurant to local businesses and community members

● Supervised the performance and development of over 50 employees and managers weekly

● Implemented a Manager In Training (MIT) program and became the development location for all new hires

● Multi unit manager responsible for daily operations and budgeting for up to 4 locations at one time

● Achieved a reduction in food and bar costs exceeding 11% within a year Dec 2016- Feb 2018 Foodservice Territory Manager, Gourmet Foods Intl Atlanta, GA

Jun 2014- Nov 2016 Outside Sales Representative, Atlanta Fixture & SalesCo Atlanta, GA

Aug 2013- Jun 2014 Operations Manager/Service Manager, Murphy’s, Atlanta, GA

● Managed operations for a restaurant and retail business generating over

$2,000,000 in annual sales

Nov 2005- Jun 2013 GM/Catering Sales Manager, McCormick & Schmick’s Fresh Seafood, Atlanta, GA

● Oversaw daily operations in a high volume environment with over $4.5 million in annual sales

● Managed the booking and execution of private banquets and weddings meeting set monthly minimums

● Developed in-depth knowledge of profit and loss (P&L) dynamics

● Coordinated the procurement of all smallwares, disposables and restaurant supplies

● Engaged in creating quarterly budgets annually

● Negotiated deals for for high volume products to maximize profits

● Facilitated the development of managers in training

● Applied well-versed management practices within a fine dining service atmosphere

SKILLS

Budgeting Problem-Solving

Staff Management POS Proficient

Operations Manager Vendor Relations

Communication Catering Sales

Microsoft Office Private Dining Operations

Team Development System Implementation

Profit and Loss Management (P&L)

Sales

Leadership

Marketing

Event Management

References are available upon request

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