Customer Service Social Media
Resume:
SHANTA’ WASHINGTON
West Haven, CT 06516
**********@*****.***
SUMMARY OF QUALIFICATIONS:
●Computer proficient: Microsoft Office, social media, website navigation, experienced with monetary transactions in various business settings, excellent time management & detail oriented
●Superb customer service skills, excellent verbal and written communication, proactive thinker
●Proven team player with ability to handle multiple task & prioritize
PROFESSIONAL EXPERIENCE:
CVS PHARMACY TECH, Hawley
Lane
08/21-01/22
●Meet and Greet Customer
●Ring the Customers up once I make sure that they have to correct medication given to them.
●Making sure that I have a smile on my face and energized for my role.
●If I need help or the customers I will talk to the pharmacy and make sure that the patients are following directions on how their supposed to take the medication.
Thorp Clean Full Service Commercial & Residential Cleaning and More
01/2018-10/2019
●My duties as soon as I get to the doctor offices I take my temperature to make sure that I’m still safe while walking in the doctors office.
●Sanitize and wipe down everything in the office.
●Take out all garbage replace with new bags, mop and sweep all floors, vacuum and clean toilets.
Chipotle, Westport, CT 04/2015-2017
Take-Out Specialists
●Processes customers’ orders via POS, handle cash and credit card transactions
●Prepare food per customers’ preference and catering orders
●Intakes catering orders thru phone, fax and mobile app
●Organize and fulfill orders in a timely manner based on customer selected pick-up time
Wheels 49, Westport, CT 10/2014-05/2017
Customer Service
●Greet and assist customers with locating items in store; process lottery sales and store purchases
●Prepare coffee for self-serve counter, maintain cleanliness of store and gas station indoors/outdoors
●Sanitize restrooms and back kitchen area
●Organize monthly community events such as coat drive, MDA fundraiser and customer raffles
●Certified to fill propane tanks
Bow Tie Cinemas; Trumbull, CT 11/2007-8/2009
Box Office Attendant/Concession Clerk/Usher
●Greeted patrons, promoted new releases, sold tickets; processed cash & credit transactions
●Prepared food, sanitized area, replenished & handled customers’ orders & payments
●Escorted patrons to the theater & gave directions as needed, cleaned the theater after & before the showing
Stop & Shop, Fairfield/Westport, CT 10/2006-02/2014
Deli Clerk/Cashier
●Assisted with salad & deli orders, restocked deli products & display items, maintained facility cleanliness & provided customer service; Boston Market section: prepared & cooked side dishes & poultry, sanitized machinery & responsible for keeping area clean & organized (Fairfield Store)
●Meet & greet customers, encourage philanthropic donations, interact with customers daily, process transactions; cash, debit/credit/check in an accurate & timely fashion utilizing computerized register
(Westport Store)
EDUCATION:
High School Diploma Bullard Havens Regional Technical Vocational School Bridgeport, CT
Contact this candidate