Data Entry Customer Service
Resume:
Brea Mueller
Ankeny, IA *****
************@*****.***
Goal oriented and coordinated customer care provider seeking growth with a team that offers encouragement and support for a mutually beneficial relationship. I am a kindhearted, compassionate and caring person, who enjoys helping others.
Authorized to work in the US for any employer
Work Experience
Customer Account Specialist
TruGreen-Ankeny, IA
February 2024 to September 2024
• Helped customers navigate through their account.
• Accounts Receivable
• Data entry
• Direct Sales
• Inbound/outbound phone calls
Direct Sales Associate
TruGreen-Ankeny, IA
March 2023 to February 2024
• Use product knowledge and personality to make sales contacts and close.
• Generate leads by going door to door and cold calling.
• Tend to customers concerns and questions.
Customer Service Representative
Mom's Meals, a PurFoods Company-Ankeny, IA
October 2021 to October 2022
• Inbound and outbound calls.
• Placed orders with clients.
• Worked with clients through complaints, grievances, and tracking a package.
• Placed feedback and other data entry.
Personal Shopper
Hy-Vee, Inc.-Ankeny, IA
July 2020 to September 2021
• Answered phone calls and coordinated orders.
• If low staffed and not busy I would shop orders or run pickups out to customers. Personal Shopper
Hy-Vee, Inc.-Mount Pleasant, IA
October 2015 to July 2020
• Answered phone calls and coordinated orders.
• If low staffed and not busy I would shop orders or run pickups out to customers. Jimmy Johns inshop
Jimmy John's Sandwiches-Ottumwa, IA
August 2019 to December 2019
• Managed drive thru for most of my shifts.
• Took orders and made drinks to hand out to customers. Internship/Volunteer
HENRY COUNTY HEALTH CENTER-Mount Pleasant, IA
February 2017 to May 2017
My senior year of high school I did an internship in the physical therapy office at HCHC in Mount Pleasant, IA. I would be there for about two-three hours following one of the therapists or assistants and just learning what they do and how their jobs differ from one another. I got to know many patients and was able to help do some fun work by the end of my internship. Education
Associate in Arts and Science
Indian Hills Community College - Ottumwa, IA
August 2017 to May 2020
High school diploma
Mount Pleasant High School - Mount Pleasant, IA
August 2013 to May 2017
Skills
• Medical Terminology
• Hospital Experience
• Home Care
• Microsoft Office (3 years)
• Patient Care
• Caregiving
• Bartending
• Computer skills
• Food service
• Serving
• Childcare
• Cash handling
• Retail sales
• Cleaning
• Front desk
• Sales
• Customer service
• Cold calling
• Retail sales
• Door-to-door
• Cash handling
• Cash register
• Serving
• Front desk
• Medical terminology
• Hospital experience
• Bartending
• Childcare
• Analysis skills
• Windows
• Typing
• Tax experience
• Craft beer experience
• Direct Sales
• Upselling
• CRM Software
• Negotiation
• Microsoft Outlook
• Outside Sales
Certifications and Licenses
Driver's License
April 2019 to March 2024
Additional Information
I graduated at Indian Hills Community college in Ottumwa, IA with my AA degree. I will be continuing my education in physical therapy to receive my Bachelors degree. Meanwhile I am looking for a job to cover living expenses and save a little for down the road.
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