Customer Service Associate

Raina boyd-Tribbett

*** ******* **, ******, ** 02169

617-***-**** *****************@*****.***

Objectives

Experienced customer facing employee looking to obtain professional growth and development in a field that utilizes my education, training, and skills.

Skills

Proficient in Microsoft Office Suite. Extensive experience in customer service. Flexibility to assess and adapt to various situations.

Training and Education

Certification for Phlebotomy Allied Health Boston 2007

Computerized Accounting Certificate Jewish Vocational Services 2004-2005

General Equivalency Diploma Roxbury Community College 2001

Experience

Chair Car Driver 12/2020 - 11/2024

Coastal Medical Transportation

Load, secure, and transport patients while maintaining confidentiality according to HIPAA

Navigate using road maps, GPS, and directions

Communicate with patients, caregivers, and providers

Customer Service Associate 11/2019 - 4/2020

The Hertz Corporation Revere MA

Facilitate rentals and resolve issues with cars assigned to ride-share drivers

Receive and process payments for weekly rentals

Prepare vehicle incident reports

Deli Clerk• 9/2018-11/2019

Stop and Shop. •1025 Truman Pkwy, Hyde Park, MA 02136

● Assists customers by taking and filling special orders

● Greet customers and provide them with good quality foods

● Maintain a clean, neat and welcoming environment for customers

Cashier 11/2012- 2/2019

TJ Maxx 8B Allstate Road, Dorchester, MA 02125

Process payments via cash, credit cards, and personal checks

Inform customers about various sales and product availability

Follow and understand procedures and programs as outlined in Cashier Manuel

PCA 06/2011-04/2015

Cerebral Palsy 600 Technology Center Dr, Stoughton, MA 02072

Managing dietary needs of patients

Ensuring accurate dispensing of medications

Serving as household technician

PCHM 05/2009-08/2014

International Health Services Inc 20 Linden St. #225, Allston, MA 02134

Prepare meals for patient on a daily basis

Perform household duties

Administer proper medications

Cashier/Customer Service 05/2005-08/2011

Sears Holding Corp 300 Providence Hwy, Dedham, MA 02026

Process payments via cash, credit cards, and personal checks

Answer customer questions via phone and in person

Detailed understanding of policies and procedures outlined in manual

References

Available upon request

Contact this candidate