Customer Service Experience
Resume:
C. Nicole Smith
*** ***** **, *********, ** *****
***********@*******.***
Objective
To obtain a permanent position in which I utilize my education and extensive experience, and skills gained for the benefit of a company and its customers.
Ability Summary
Microsoft Office software
Customer Service
Process of entering, updating, and managing data
Dispatching, multitasking, and compliance
Communicate effectively and in detail over a CB radio
GPS to track the location of drivers across the country
Capacity to drive vehicles under 26,000 GVW, and other warehouse vehicles
Employment History
09/2023-04/2024 Cashier
Gray’s Citgo, Richlands, NC
Receive and disburse money in establishments other than financial institutions
Use electronic scanners, cash registers, or related equipment
Process credit or debit card transactions and validate checks
Receive shipments, and check in vendors
09/2019-08/2021 Operations Assistant
DLightful Designs, Wallace, NC
Plan and coordinate the operations of private sector organizations, overseeing multiple departments or locations
Duties and responsibilities include managing daily operations, and planning the use of materials and human resources
09/2013-10/2018 Dump Truck Driver
Barnhill Contracting Co. Jacksonville, NC
Operate trucks dirt, concrete, asphalt, etc. to various sites as directed
08/2012-07/2015 Coach Bus Operator
Avila Express, Jacksonville, NC
Inspect vehicles, check gas, oil, and water levels prior to departure
Advise passengers to be seated and orderly while vehicle is in operation
Report delays or accidents
Drive vehicles over specified routes to specified destinations according to time schedules and comply with all traffic regulations
05/2011-08/2012 Motor Vehicle Operator
MCCS Single Marine Program, Camp Lejeune, NC
Drive motor coach, including regular route operations, charters and private carriage.
01/2011-05/2011 Receiving Associate
Lowe’s Reginal Distribution, Garysburg, NC
Receiving associate charged with unloading rucks and packing them together to go to different stores
Education History
Paralegal Technology
Associate’s degree
Coastal Carolina Community College (expected 2026)
Criminal Justice
Associate's degree
Vance-Granville Community College
General High School Curriculum
High School Diploma
Coastal Carolina Community College
Occupational Licenses, Certificates and Training
05/2023 Medical Coding
Coastal Carolina Community College
12/2022 Medical Terminology
Coastal Carolina Community College
06/2007 CDL License
State of North Carolina
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