Maryland Tupua
Boston, MA
****************@*****.***
Objective: Self motivated customer service and sales associate with 10 years of experience recognize for a capability to communicate with customers providing exceptional service that ensure customer retention and unbiased positive feedback. Solid team player with great positive attitude, my commitment to customers and a passion for the company industry will help me transition comfortably to your team, and quickly become an asset to your company. To succeed in a stimulating and a challenging environment and experience advance opportunities from the company willing to take any challenge.
Work History/ Experience:
• Palm Harbor Golf course
Palm coast Florida 32137
From: 2015-2017
Title: Kitchen Staff
Reason for leaving: Moved to Boston MA
-Stock shelves, refill displays and overall recovery
-Keep kitchen clean and sanitized
-Cooking fresh food for customers
-Helping servers on the floor when in need of help during busy hours
-Keeps department clean and well organized
-Loading and unloading merchandise pallets
-Maintain a clean sales floor
-Developed positive relationships with all individuals within the company as well as assisting customer needs by providing a friendly cordial service.
• Win Dixie
1260 Palm Coast ParkWay Florida 32137
From: 2017-2019
Title: Retail, Produce Staff Member
Reason for leaving: Moved to Boston
Responsibilities:
-Loading and unloading merchandise pallets
-Returned overstock to the back room in an organized manner
-Greeting customers with a high positive attitude
-Keep sales floor clean and the stock room well organized.
-Followed safety rules about unloading and loading pallets as well as handling sharp objects and hot objects.
-Maintain a positive and fun attitude towards customers and as well as team members.
-Helping team members finish their jobs when they are in need of an extra hand.
• CVS Pharmacy
101 canal St Boston Mass 02114
From: 2019-2020
Title: Supervisor, customer service
Reason for leaving: Covid
Responsibilities:
-cash handling/register
-supervision of employees
-cash handling at the end of the night
-solve customers issues
-scanning backroom stocks
-Greeting every customers with a positive attitude
-Safely Unloading and loading pallets
-Doing basic math for handling cash to customers
-Counting cash before the end of the shift
-Keeping the whole department clean and organized
• Marshalls
Fenway Boston Mass 02117
From- 2020-2021
Title: Retail, clothing
Reason for leaving: Left at 6 months pregnant due to pregnancy sickness/pain.
Responsibilities:
-Greeting customers with a positive attitude
-Handling cash to customers when on the register.
-Making sure customers have everything they need while shopping and asking if they needed any help.
-Tagging and hanging clothes on racks.
-Organized the clothes and keeping the department clean and neat.
• Specially recognized for my hardworking and the motivation of getting the job done before the end of my shift, and for lending a helping hand to a team member to complete their job.
• Primark
Downtown Boston
From: 2022- current job
Title: Full Time employee
Reason for leaving: Need more pay
-Responsibilities: Cash registers
Folding and hanging unloading trucks and putting in department orders. Organizing merchandise and keep a clean floor.
Education History :
School name: San Andreas High School
From:2010-2014
Graduated with a High School Diploma
Skills:
Possess in basic math and cash handling experience.
Have strong phone and computer skills
Being able to prioritize and perform multiple tasks.
Work well with others in a fun and fast period environment.
Able to speak in a relaxed and socialize manner to customers from all walks of life.
Always on time and very dependable .
Great with communicating with customers as well as team members.
Great with customer service, always greeting customers with a smile.
References
• Bob (Winndixie manager)386-***-****
• Monica (Palm Harbor manager
• )386-***-****
• Lu( Primark Manager) 781-***-****