Front End Web Development
Resume:
Work History
Finance And
Economics
Kingsley
Chiaha
Contact
Address
No 106 College Road
Abakpa Nike Enugu
Enugu, Nigeria, 400103
Phone
*********@*****.***
Skills
Customer relationship
management
Team supervision
POS system expertise
Superior communication
skills
Team development
strategies
Process improvement
Operations management
Productivity reporting
Front End web development
Use of Microsoft office
Software
Front End web development
Intermediate
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Team Supervisor
Interswitch Company Enugu, Nigeria, Enugu, Nigeria Oversaw onboarding process, providing
coaching and mentoring support to new team
members.
Provided leadership and direction for employees,
supervising activities to drive productivity and
efficiency.
Trained new team members with positive
reinforcement and respectful, motivational
coaching.
Supported new hires through onboarding process
for speedy and successful training.
Operated cash registers with proficiency during
high-volume shopping times, reducing customer
queues.
2023-01 -
Current
Virtual Relations Manager
Unionbank Plc Enugu Nigeria, Enugu, Nigeria
Developed new business by networking with
valuable customers.
Accounted for all inventory and ordered new
stock.
Collected and processed payments.
Maintained routine communication with clients to
assess overall satisfaction, resolve complaints and promote new offerings.
Responded to telephone and in-person requests
for information.
Evaluated investment performance,
recommending adaptations to maximise profit.
Evaluated financial statements, presenting key
findings to stakeholders.
2021-02 -
2022-12
Customer Service Representative
Ecobank PLC Lagos Nigeria, Lagos, Nigeria
2020-03 -
2021-02
Education
Certifications
Affiliations
Languages
English Language
Advanced
Maintained customer happiness with forward-
thinking strategies focused on addressing needs
and resolving concerns.
Consistently achieved service rating targets,
managing customer enquiries with personalised
care and attention.
Processed inbound customer calls, providing
information on service or product upgrades
Assisted customers with product complaints,
logging issues for investigation and providing
replacement items.
Post Graduate Diploma: Economics
National Open University Nigeria - Enugu State
2024-04
Higher National Diploma: Banking And
Finance
Institute of Management And Technology Enugu -
Enugu, Nigeria
2019-10
Ordinary National Diploma: Banking And
Finance
Institute of Management And Technology Enugu -
Enugu, Nigeria
2016-09
WAEC And NECO: General Studies
Gateway Secondary School Enugu, Nigeria - Enugu,
Nigeria
2012-06
Certified Software Development Professional
Certified Fraud Examiner
Certified Project Management Professional
Cisco Certified Entry Networking Technician
Association for Project Management
Contact this candidate