Information Systems Client Service

Location:

Posted:

January 27, 2025

RANEEM ALI

BROOKLYN, NY ***** 703-***-**** *********@*****.***

TECHNICAL SKILLS

● Languages: JavaScript, HTML, CSS, Python, Java

● Cloud Computing: Amazon Web Services (AWS), Azure

● Tools & Platforms: Microsoft 365, VS Code, SharePoint, GitHub, Power Automate

● Methodologies: Agile, DevSecOps, Unit Testing, Debugging, Deployment Strategies

EXPERIENCE

Agility Consultants, Washington, DC — Junior Developer Oct 2023 - Oct 2024

● Developed and maintained responsive, scalable web applications using JavaScript, HTML, and CSS to deliver high-performance user interfaces.

● Optimized user experiences by ensuring cross-browser compatibility and responsiveness across devices.

● Integrated RESTful APIs and managed JSON data structures, collaborating closely with backend developers to deliver seamless solutions.

● Executed unit testing and debugging strategies to ensure software reliability and performance.

● Leveraged GitHub for version control, enabling streamlined workflows and collaborative development.

● Applied Agile methodologies to prioritize tasks, manage sprints, and deliver iterative updates efficiently.

The Grooming Lounge, Tysons, VA — First Line Manager Spet 2019 - Sept 2023

● Managed and optimized database operations using Millennium and Meevo systems, improving operational efficiency.

● Supervised a team of 20 staff members, fostering collaboration and accountability to deliver exceptional client service.

● Implemented and maintained secure client information systems, enhancing data protection and accessibility.

● Delivered comprehensive staff training programs to standardize operations and boost team productivity.

● Designed and executed streamlined workflows using digital tools, improving overall business performance.

EDUCATION

George Mason University, Fairfax, VA — Management Information Systems (MIS)