Customer Service Part-Time

Joseph Bhawya Benicher

Address: **** ********* **, ******* *****, Ontario, Canada, L2G1C7

Phone: +1-365-***-****

Email: **********@*****.***

Professional Summary

Highly motivated and reliable professional with diverse experience in kitchen operations, accounts management, and customer service. Adept at multitasking and maintaining efficiency in fast-paced environments. Currently pursuing a Master of Management at the University of Niagara Falls, seeking part-time opportunities to leverage skills in teamwork, communication, and organizational management.

Work Experience

Kitchen Helper and Dishwasher

Rangla Punjab Indian Restaurant, Niagara Falls, Canada

October 2024 – December 2024

Washed dishes manually and with a dishwasher, ensuring cleanliness and hygiene standards.

Assisted in peeling vegetables and arranging food for dining.

Refilled food items and supported the chef as required.

Entrepreneur

Authorized Distributor for Oppo Mobiles, Chennai, Tamil Nadu

October 2023 – September 2024

Managed retail and wholesale market networks in the designated territory.

Monitored stock levels in retail outlets and planned inventory based on demand.

Senior Accounts Manager

Rudra Enterprises (Authorized Distributor for Vivo Mobiles), Chennai, Tamil Nadu

September 2022 – September 2023

Built strong customer relationships to foster long-term partnerships.

Provided marketing, technical, and administrative support to enhance customer satisfaction.

Accounts Manager

Right Hand (Authorized Distributor for Vivo Mobiles), Chennai, Tamil Nadu

April 2018 – August 2022

Monitored key performance indicators for operational efficiency.

Conducted follow-ups with customers post-sales to gather feedback.

Accounts Executive

Little Flower Agencies, Trivandrum, Kerala

January 2010 – March 2018

Developed marketing materials and strategies to boost referrals.

Assessed competitive activities to stay updated on market trends.

Lecturer

Surya Polytechnic College, Kanyakumari, Tamil Nadu

June 2008 – June 2009

Created a supportive learning environment for advanced skill development.

Evaluated student performance to ensure academic success.

Education

Master of Management

University of Niagara Falls, Ontario, Canada

October 2024 – September 2026

Bachelor of Engineering in Electronics & Instrumentation Technology

SATHYABAMA University, Chennai, India.

April 2008

Certifications

Advanced Excel

Accounting and Book-keeping Fundamentals

Fundamentals of Serving Safe for Food Handlers

Healthiest Fruits to Eat

Anti-Inflammatory Foods Recipe Preparation

Child Care: Health and Safety

Elderly Care and Caring for Disabled

Availability

Flexible with shifts and hours to accommodate employer needs.

Contact this candidate