Customer Service Medication Aide
Resume:
Juana
Flores
***************@*****.***
San Angelo, TX
Summary
I have 5+ years of experience in retail. I am very goal driven and have good customer service. Dedicated leader seeking growth in company.
Experience
Certified Medication Aide
Arbor Terrace • San Angelo, TX
Assist with patient care as needed
Provide excellent customer service to [how many] patients in hospital Document patient behaviors and report abnormalities to supervisor Recorded patient vital signs, including temperature and blood pressure, and accurately documented information in patient management system Administer basic medications in accordance with doctor's treatment plan Update patient charts through physical and electronic charting Provide encouragement, support, and comfort to [how many] patients and family members
Report any environmental or behavioral issues to supervisor Thoroughly cleaned and sanitized workstations and equipment, disposing sharp waste into appropriate containers
Maximize patient satisfaction through open communication and partnership Demonstrate working knowledge of medical terminology 01/2021 - 12/2021
Certified Medication Aide
Regency Skilled Nursing Home • San Angelo, TX
Add to high-level of customer satisfaction by constantly maintaining friendly attitude Greet all patients with warm, friendly welcome
Record any new issues or symptoms
Demonstrate working knowledge of medical terminology Thoroughly cleaned and sanitized workstations and equipment, disposing sharp waste into appropriate containers
11/2015 - 12/2020
Certified Medication Aide/Certified Nursing Assistant Baptist Memorial Rehabilitation Hospital • San Angelo, TX I gave medication to my residents on timely manner. I record any vitals signs. If any new changes in my residents, I reported it to charge nurse. I also helped my residents with their daily needs. I worked as team and if the cna needed help, I would help were I could.
09/2010 - 09/2015
Pharmacy Technician Trainee
Lowe’s Pharmacy • San Angelo, TX
Demonstrate competency at all times, asking questions when unsure 12/2009 - 08/2010
Organize and santize all facility surface areas
Wear necessary safety uniform at all times
Provide general support to coworkers as needed
Keep appropriate records and reports for inventory control. Skills
Education
Certified Medication Aide
Howard College • San Angelo, TX
I went to Howard for 6 months and became Certified medication Aide. 07/2007
Languages
Customer service Customer care
Management Organizational skills
Sales
English Spanish
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