Business Administration Specialist

ANA IZURIETA

Vancouver, BC • 236-***-**** • ***************@*****.*** • LinkedIn.com/isaizurieta

AVIATION PROFESSIONAL AND BUSINESS ADMINISTRATION SPECIALIST Professional Summary

Accomplished aviation professional with a comprehensive background in corporate flight operations and administrative management. Results-driven with a proven track record of supporting C-suite executives and driving operational excellence. Skilled in managing executive calendars, coordinating strategic initiatives, and maintaining confidentiality in high-stakes environments. Passionate about fostering efficiency and collaboration to support Transoft Solutions' mission of delivering innovative transportation software solutions.

Skills

Advanced Microsoft Office Suite Proficiency

Calendar schedule management

Aviation Logistics Coordination

Project Management Tools

Regulatory Documentation

Travel Coordination

Exceptional Communication

Multi-tasking and project management

Problem-Solving and Critical Thinking

Detail Oriented

Time Management

Adaptability in Fast-Paced Environments

Work History

Central Mountain Air

Flight Operations Administrative Assistant August 2024 – present, Vancouver, Canada

• Contribute to maintaining the accuracy and integrity of internal records and databases

• Review and prepare documents, reports, manuals and other correspondence, ensuring correct format, content grammar, spelling and made edits as necessary.

• Review and edit time -sensitive correspondence

• Promote a culture of safety and comply with all SMS and safety policies, processes and standards

• Taking minutes and creating agendas for meetings Multi-Task Agent

Lufthansa German Airlines April 2024 – July, Vancouver, Canada

• Assist passengers with check-in procedures including issuing boarding passes and baggage tags.

• Provide information and guidance regarding flight schedules, delays, gate locations, and airport facilities.

• Manage the boarding process, including verifying boarding passes and directing passengers to the correct aircraft.

• Address and resolve passenger inquiries and issues related to bookings, seating arrangements, and travel documentation.

• Offer special assistance to passengers with disabilities, unaccompanied minors, and others requiring extra support. Corporate Aviation Administrator

La Ganga RCA S.A. - Corporate Aviation June 2015 – December 2023, Ecuador

• Managed comprehensive inventory registry for a CESSNA CT206H, ensuring accurate record-keeping.

• Updated logbooks and documentation for both aircraft and company, maintaining strict compliance with regulations.

• Oversaw and administered all operational expenses, demonstrating effective cost-management and budgeting skills.

• Enhanced safety and service quality by implementing rigorous administrative protocols and best practices in corporate aviation.

Aviation Operations Manager

Vanam Air S.A. April 2015 – October 2022, Ecuador

• Directed operations in a leading corporate/charter aircraft handling company.

• Coordinated logistics and facilitated smooth operations for various types of aircraft, emphasizing on customer satisfaction and timely service.

• Implemented strategies to improve operational workflows, resulting in increased efficiency and client retention.

• Maintained strong relationships with aviation authorities and vendors, ensuring seamless operation and compliance.

• Conducted regular training sessions for staff, enhancing their skills in customer service and aviation-specific knowledge. Corporate Aviation Specialist

Maviarnet S.A. - Corporate Aviation April 2010 - May 2015, Ecuador

• Accumulated over 700 hours of flight experience in a Piper Cheyenne III, demonstrating advanced piloting skills.

• Managed and coordinated flight schedules and routes, optimizing aircraft usage and client satisfaction.

• Ensured stringent adherence to safety protocols and regulations, contributing to an impeccable safety record.

• Played a key role in client relations, providing exceptional service and fostering long-term business relationships.

• Participated in regular professional development activities to stay abreast of industry trends and advancements. Flight Operations Coordinator

Netshares S.A. - Corporate Aviation April 2009 - March 2010, Ecuador

• Operated as a Corporate Pilot for a Piper Seneca IV, accumulating over 700 hours in piston twin-engine flights.

• Obtained flight permits for company aircraft, showcasing adeptness in regulatory compliance and documentation.

• Led initiatives to streamline flight operations, resulting in enhanced efficiency and reduced operational costs.

• Maintained records of flight operations, contributing to the company's high standards of safety and compliance. Air Taxi Pilot

Endecots S.A. - Air Taxi January 2008 - December 2008, Ecuador

• Successfully piloted a CESSNA C172, amassing over 600 hours in piston single-engine flights, evidencing strong technical and navigational skills.

• Conducted flights adhering to strict schedules, ensuring timely and efficient service for clients.

• Maintained communication with ground control and clients, ensuring a smooth and informed service experience.

• Implemented safety checks and procedures, contributing to a safe and secure flying environment.

• Participated in ongoing training and professional development, staying current with industry standards and practices. Education

Bachelor of Science in Business Administration

Major in Finance & International Finance

Universidad de Especialidades Espíritu Santo

2014, Guayaquil, Ecuador

Master’s degree in Digital Transformation & Business Development OBS / University of Barcelona

2022, Spain

Certifications

Airline Transport Pilot License Flying Pro Academy 2024

Commercial Pilot License Aeroclub del Ecuador 2008

Instrument Rating Pilot Aeroclub del Ecuador 2006

Private Pilot License Aeroclub del Ecuador 2003

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