Customer Service Office Assistant

Education

CUNY Lehman College

BS Accounting, Expecting Graduation in December 2025.

Cumulative GPA: 3.565/4.0

CUNY Bronx Community College

Associate Degree in Accounting (AS), Graduated in December 2023.

Cumulative GPA: 3.86/4.0

Civic Activities

Men Empowerment Network.

Volunteers with new admission program.

ASAP Student

Relevant Courses

Computer Accounting in QuickBooks and accounting information systems.

Fundamentals of Interpersonal Communication.

Computer Fundamentals and Applications.

Work Experiences

DH CARE, Queens, NY 05/01/2023 – Present

Front Desk Receptionist, Office Assistant, and Assistant Accountant

Provide intake for new patients.

Work with team members to assign home care attendants.

Making paystubs for employees.

Dunkin Donut, Bronx, NY

Cashier, and Customer Service Representatives. 09/01/2021 – Present

Assisted or provided customers with store merchandise and orders.

Handle cash register and credit card transactions.

Helped the manager train new employees and conduct merchandise inventories.

Riya Money Transfer Company, Bronx, NY 06/01/2018 - 03/31/2020

Assistant Accountant and Customer Service Representative

Answer and forward incoming phone calls.

Provide customer service with creating their new account.

Withdrawing money, sending money, and making online transactions.

Skills & Abilities

Trilingual in English, Bengali, and Hindi

Strong verbal, written, and interpersonal communication skills.

Microsoft Word, Excel, and PowerPoint.

Organized and detail-oriented.

Team players can demonstrate independent leadership skills.

Able to work under pressure and meet deadlines.

Displays good attendance and punctuality.

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