Customer Service Orange Park

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

Christina Sanders

Orange Park, FL 32073

904-***-**** ********************@*****.***

Experienced retail leader with 9+ years of management experience and proven history of exceeding sales goals while successfully recruiting, training and supervising store employees.

• Staff management • Customer service • Inventory control

• Store operations • Claims management

AUGUST 2023-CURRENT

Door Dasher

Door Dash Orange Park, FL

• Drove safely and efficiently while navigating through various traffic conditions and inclement weather.

• Utilized GPS navigation systems or maps to plan optimal routes for timely deliveries.

• Upheld health and safety guidelines during food handling and delivery.

• Collected customer signatures for deliveries.

APRIL 2010-AUGUST 2023

General Manager

AutoZone Middleburg, FL

• Maintained clean, safe, and organized store environment for customers and employees.

• Monitored inventory levels and ordered new stock as needed to maintain appropriate levels.

• Scheduled staff shifts, vacations, and time off requests fairly and efficiently.

• Resolved customer complaints, ensuring satisfaction and loyalty.

• Resolved billing discrepancies by collaborating with sales and customer service teams.

• Regularly updated management on significant issues impacting accounts receivable performance or collection efforts.

• Educated customers with knowledgeable product advice based on latest information. AUGUST 2009-JUNE 2010

Sales Associate

Champs Sports Orange Park, FL

• Communicated effectively with supervisors regarding daily tasks and priorities.

• Increased sales through effective customer engagement and product knowledge.

• Provided quick and friendly service to all customers. EDUCATION

AWARDS

• Maintained clean and orderly checkout areas to enhance customer experience.

• Resolved customer complaints with professionalism, ensuring customer loyalty. High School Diploma June 2008

Edward H. White High School, Jacksonville,FL

• Ranked #2 out of 106 stores employed with AutoZone in customer service in 2021

• Ranked #1 out of 98 stores employed with AutoZone in a visibility contest in 2020

• Ranked #3 out of 95 stores employed with AutoZone in EBIT in 2015

• Received a Shrink Buster award for preventing loss of profit with AutoZone in 2013

• Received an Extra-Miler award for going the 'extra mile' in customer service with AutoZone in 2012

• Received a WITTDTJR award from Regional Manager for outstanding up sale with AutoZone in 2011

• Received a Pledge pin for meeting AutoZone's standards in customer service in 2010

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