Data Entry Project Coordinator

AALIA RAFIQ

848-***-**** - ***********@*****.***

CORE SKILLS

Client Relations Project

Coordination

Team Collaboration Critical

Thinking

Data Entry Growth Focus

PROFESSIONAL EXPERIENCE

● Account Associate. Stark Carpet. 2024-present

Work with retail and designer clients to provide products.

High collaboration with multiple internal departments to begin and fully process orders.

constant upkeep of files, digital project management, and showroom displays.

● Specialist, Apple, 2023-2024

Sales specialist at Apple Retail in the top sellers q1.

Provide customer focused solutions.

● Real Estate Agent, Prominent Estates Realty, 2022-present

Central and South Jersey focused on sellers, buyers, renters, and property owners.

● Project Coordinator, Phillip Jeffries Ltd. 2023-2023

coordinate execution of large commercial orders from specification to delivery.

assist clients in selection of contract grade products to meet timelines and budgets.

inspire the restructure of internal processes and policies cutting time for tasks and client response time.

● Client Relations Agent, Phillip Jeffries Ltd., 2020-2022

Average 300-400 calls and 600 tickets per month assisting customers via Zendesk, Telzio, and Freshworks.

Interview residential designers for trade account registration.

Executed logistics of claims solutions under tight deadlines.

● Showroom Manager, Woven, 2019- 2020

Maintain showroom to supply high-end client shopping experience.

Manage sales of B and C trade, and retail accounts.

Coordinate logistics of delivery and shipping of product.

● Customer Experience and Project Coordinator, Holly Hunt, 2014- 2019

Work with internal and external resources to expedite claims solutions.

Managed NY hospitality project orders, and LA residential orders.

Service clients in the showroom and online with product shops and order processing.

● Peter Marino Architect, Assistant to Textile Specialist, 2013- 2014 AALIA RAFIQ

848-***-**** - ***********@*****.***

Implemented organization of vendor product output in high end retail and residential projects.

Designed custom textiles by creating renderings in Adobe Photoshop..

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