SILVIA ASAMOAH
** *********** *****, ********, **, L6R 3K3
Cell: 647-***-**** *************@*****.***
OBJECTIVE: To obtain a position within a dynamic organization in which my assertiveness, strong work ethics, and many years of experience working with the general public can be utilized in the growth and success of a flourishing organization.
PROFILE
• Ministry of Tourism and Modernization of The Capital City Certificate
• Proven leadership skills that are geared towards working with individuals
• Trained in the handling of customer service-related issues
• Adaptable to different work environments, and different personalities
• Strengths in motivation and improving on weaknesses WORK EXPERIENCE
CANADIAN TIRE CORPORATION LTD
2022 - 2024
Warehouse Associate
• Operated power equipment including key off/on safety inspections.
• Responsible for monthly Inventory grid check audit, stock and replenishment.
• Worked in production pallet flow-through order filling.
• Experience in shipping and receiving department both loading/offloading trailers.
• Certified material handling (TDG) Transportation of Dangerous Goods/WHMIS
• Fulfill incoming orders, packing and transporting materials to shipping containers.
• Consolidate product using RF and Workstation
SILVIA ASAMOAH
39 Midnightsun Trail, Brampton, ON, L6R 3K3
Cell: 647-***-**** *************@*****.***
HCR/MAGNA INTERNATIONAL INC – PLASTCOAT
2021 - 2022
Material Handling
• Manufacturing plastic material assembly line work
• Material and parts consolidation in designated shipping bins
• Certified material handling (TDG) Transportation of Dangerous Goods/WHMIS
• Responsible for housekeeping and maintaining a high level of cleanliness
• Operating material handling machines in assembly department
• Validate accuracy of product and quantity
ZARA METRO SUPPLY CHAIN
2020 - 2021
Warehouse Associate
• Experience with a RF scanner and order picking
• Check and assemble product according to customer order requirements
• Consolidate product using RF and Workstation
• Print/Produce Shipping Labels and Check Verification sheets from RP Workstation
• Assist in the completion of inventory audits
• Maintain a clean, secure, well organized work area
• Validate accuracy of product, quantity and lot codes picked to ensure customer service standards are met
SILVIA ASAMOAH
39 Midnightsun Trail, Brampton, ON, L6R 3K3
Cell: 647-***-**** *************@*****.***
BODY BASICS GYM AND SPA
2013 - 2016
Customer Service (Motivator)
• Responsible for handling and preparing cash\debit receipts for bank deposits
• Responsible for creating a welcoming, clean and safe environment
• Motivator in helping members achieve their personal fitness goals
• Handle incoming calls from members and potential members
• Maintain a high standard of integrity to boost overall company moral MO MERRY CONVENIENCE STORE
2010 - 2015
Store Manager/Owner
• Daily in-house Produce and Food Stock replenish including inventory keeping.
• Experience providing customer care and service.
• Responsible for obtaining new customers within the local neighborhood.
• Responsible for weekly and monthly promotions
• Processing and maintaining an adequate inventory of cash in till register.
• Responsible for managing and preparing cash receipts for bank deposits.
• Initiate and maintain contact with suppliers and external vendors
• Responsible for opening and closing the store managing the corresponding daily duties SILVIA ASAMOAH
39 Midnightsun Trail, Brampton, ON, L6R 3K3
Cell: 647-***-**** *************@*****.***
AHENFO LODGE AND ENTERTAINMENT CENTRE
2006-2010
Front Desk Receptionist
• Managing Front desk operations including Cash handling
• Welcoming and greeting in-coming customers including Customer Care
• Housekeeping, Food and Beverage, and maintenance department
• Customer Service Relations
• Receive inbound calls
EDUCATION/ACHIEVEMENTS
2006 Ministry of Tourism, Arts and Culture
Kumasi, Ghana Ministry of Tourism and Modernization of The Capital Certificate 2004 Breman Metropolitan Assembly Junior High School Kumasi, Ghana Basic Education Certificate Examination Diploma (BECED) OTHER ACTIVITIES
I enjoy a wide range of activities particularly sports such as soccer, alongside health and physical fitness. Though I find many of these activities to be stimulating to the mind and body, my true passion is in participating with organizations and the importance of helping and giving back to the community.