Stacy L. Dilks
**** ***** ****** *****: ************@***.***
Norristown, PA Mobile: 484-***-****
Summary of Qualifications
Detail-oriented and highly organized Payment Posting Assistant with over 28 years of experience in healthcare administration. Proficient in accurately recording and processing payments for medical services, with strong understanding of medical billing procedures and insurance-based submissions. Skilled in data entry, reconciliation, and resolving payment discrepancies promptly. Seeking to leverage expertise to contribute effectively to a dynamic healthcare team.
Areas of Expertise
Highly dependable, punctual, and efficient.
Thrives in a high-energy work environment.
Problem solver.
Supportive team player.
Proficient in Microsoft Office.
Strong attention to detail.
Able to prioritize workload and meet deadlines.
Effective written and verbal communication skills.
Professional Experience
Envision Healthcare, Conshohocken, PA
Payment Posting Assistant II January 1997- June 2024
Check daily for files coming in from Previous/New Billing Companies that contain Envision Healthcare accounts.
Set up daily alternate deposits coming into the files.
Research bank statements for previous billing companies deposits to see if any money belongs to Envision Healthcare
Strong attention to detail posting payments, identifying discrepancies, and reconciling accounts.
Proficient in using computers and familiarity with spreadsheet software (e.g., Microsoft Excel) for data entry, organization, and analysis.
Identify and print remits for the refund checks & verify all information before checks are sent to insurance companies.
Process live checks and return them to be deposited and returned to payer.
Ability to identify and resolve payment-related issues, discrepancies, and denials in a timely manner.
Capacity to collaborate with other members of the billing and administrative team to ensure accurate and timely payment posting processes.
Understanding of patient confidentiality and compliance with healthcare regulations such as HIPPA (Health Insurance Portability and Accountability Act).
Stacy L. Dilks Page 2 of 2
Audubon YMCA, Audubon, PA
Office Assistant April 1996-December 1996
Provide general administrative support to ensure efficient operation of the office. This included answering phones, greeting visitors, managing correspondence, and handling inquiries.
Maintain and update records, databases, and filing systems. Accurately input data, organize documents, and ensure information is easily accessible.
Provide excellent customer service.
Data entry.
Education and Certification
Lansdale School of Business Lansdale, PA
Diploma November 1996
Methacton High School Fairview Village, PA
Diploma June 1990
References Available Upon Request