Program Manager Delivery

PROFESSIONAL SUMMARY

Senior Program Management Professional with 20+ years of experience driving complex enterprise transformations, specialising in cross-tribe program delivery, strategic execution, and stakeholder engagement at executive levels.

CORE COMPETENCIES

Enterprise-Wide Program Management

Agile & Waterfall Methodologies

Strategic Transformation Delivery

Executive Stakeholder Communication

Program Benefits Realisation

Change Management

Risk Mitigation

PROFESSIONAL EXPERIENCE

PROGRAM DELIVERY ADVISOR

CLOUD NEXT TECHNOLOGIES AU, Free Lance Consulting Jun 2024 – Till date

Established enterprise-wide risk management frameworks

Developed program governance structures reducing delivery risks by 35%

Led cross-functional teams driving strategic transformation initiatives

SENIOR PROGRAM MANAGER – Digital & Operations Transformation

Football Australia AU May 2023 – Mar 2024

Led $10M infrastructure modernisation and digital transformation program

Coordinated 30+ infrastructure specialists

Implemented change management framework reducing transition impacts by 40%

Developed comprehensive stakeholder engagement strategies

SENIOR PROGRAM MANAGER

Cloudwerx Sydney, AU Apr 2022 – Dec 2022

Delivered $2.8M digital transformation program 20% ahead of schedule and under budget

Implemented Agile methodologies resulting in 95% customer satisfaction

Established PMO practices and delivery frameworks from startup stage

Led program delivery using sprint-based methodology and continuous improvement practices

FUNCTIONAL CONSULTANT PROGRAM DELIVERY MANAGER

Capgemini Sydney, AU Jul 2021 – Apr 2022

Delivered $3M digital transformation program for Service Victoria

Developed comprehensive stakeholder engagement strategies

Managed cross-functional teams across multiple departments

Managed cross-functional teams across multiple government departments

SENIOR TECHNICAL PROJECT MANAGER Mar 2021 – Jun 2021

SENIOR PROJECT & PROGRAM MANAGER Optus Sydney, AU Mar 2016 – Mar 2020

Directed $4M data transformation program

Orchestrated migration of 100+ applications

Managed large-scale data migration project

Worked with business customer insights platforms for proactive marketing using bigdata.

LEADERSHIP CAPABILITIES

Proven track record of building and coaching high-performing teams

Experience in practice leadership and embedding lessons learned

Expertise in removing delivery impediments and program recovery

CERTIFICATIONS

Project Management Professional (PMP)

MSP Practitioner

SAFe® Agilist (5.0 & 6.0)

AWS Solutions Architect - Associate

TOGAF® Standard (V9.2)

ITIL V3 Foundation

EARLIER ROLES

Senior Project Manager Nokia Melbourne, AU Sep 2015 – Mar 2016

Program Manager Tech Mahindra Sydney, AU Apr 2014 – Sep 2015

Program Delivery Manager COLT Technologies London, UK and IN Nov 2009 – Jan 2014

Senior Director Programs, Product Delivery Head CARC IN, FR, ES & CN Dec 2006 – Nov 2009

C-DOT Alcatel Lucent Research Centre Ltd.

Software Development Manager Nokia IN & SG Dec 2001 – Dec 2006

Engagement Manager (Global R&D) Wipro Limited IN, US & DE Nov 1999 – Dec 2001

Senior Software Engineer Future Software Pvt. Ltd. IN Mar 1999 – Nov 1999

Research Engineer Centre for Development of Telematics (C-DOT) IN Aug 1995 – Feb 1999

TECHNICAL SKILLS SUMMARY

Project Management Tools: JIRA, Confluence, Clarity PPM, Microsoft Project

Cloud Platforms: AWS, Azure, Google Cloud Platform

Methodologies: Agile, Scrum, SAFe, PRINCE2, Waterfall

Technical Expertise: SDLC, DevOps, Enterprise Architecture, Data Migration

EDUCATION

HARVARD MANAGE MENTOR Leadership Development Program

Harvard Business School Online 2021

MASTER’S DEGREE Information Technology and Marketing Communications

Osmania University 2004 – 2006

POSTGRADUATE DIPLOMA Business Management & Human Resource Management

Symbiosis Centre for Distance Learning 2005 – 2007

BACHELOR’S DEGREE Computer Science and Engineering

S.J.M. Institute of Technology 1991 – 1995

REFERENCES AVAILABLE UPON REQUEST

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