Lillie Smith
Customer satisfaction driven/ ambitious leader
Wewahitchka, FL 32465
*********@*****.***
For 20+ years I have worked as a retail store manager. Exceptional customer service and satisfaction is a priority of mine and I want to be involved with people and possibly remain in management and leadership. I love to train and develop teams.
Work Experience
Store Manager
Goodwill Industries-Port Saint Joe, FL
December 2020 to Present
Overall store operations
Property Inspector
Panama City, FL
November 2020 to March 2021
Verify occupancy and property conditions
Security Officer
Lone Wolf Security and Investigative-Panama City, FL November 2019 to March 2020
Patrol property to protect assets from natural damage or theft Store Manager
Goodwill Industries-Port Saint Joe, FL
August 2012 to March 2018
Overall store operation
Store Manager
Dollar General-Portsaint Joe fl
February 1999 to April 2012
Overall store operations, recruiting, interviewing hiring and training . Cash handling and inventory control. Promoting sales.
Education
High school or equivalent in General Ed
Haney Vo Tech - Lynn Haven, FL
1969 to 1971
Complete training
certified field service mortgage inspector - On line Skills
• Sales
• Scheduling
• Retail Management
• Team Building
• Merchandising
• Cash Handling
• Customer Service
• Management
• Marketing
• Microsoft Excel
• Payroll
• Receptionist
• Retail
• Interviewing
• Recruiting
• Profit & Loss
• Store Management Experience
• Loss Prevention
• Security
• CCTV
• Planograms
• Leadership
• Sales Management
• Assistant Manager Experience
• Inventory Control
• Budgeting
• Surveillance
• Typing
• Time Management
• POS
• Purchasing
• Mortgage Servicing
Certifications and Licenses
Class D Security License
June 2019 to June 2021
Security Guard
AED Certification