Medical Assistant/Customer Service

PROFILE

My name is Brandi Castle. I am a high-energy people person. I can relate well with staff and clients alike. I am proactive and take initiative in all situations. I work well in stressful and challenging environments and am very determined and passionate about getting the job done efficiently and completing it correctly,

WORK EXPERIENCE

Insurance Adjustor

Eddie Centeno, Alliance Appraisals, Inc. /Sept 2023 – Present

Investigate, evaluate, write auto collision estimates using CCC One, and settle insurance claims. Determine policy coverage of losses claimed. Decide appropriate amount Insurance should pay. Ensure claims are not fraudulent. Contact claimants’ doctors and/or employers for additional information on questionable claims.

Personal Assistant

Jeff Franklin, Tom James Company /Nov 2019 – Current

Schedule meetings and manage calendars. Answer phone calls, emails and take messages. Assist with daily time management. Perform all billing. Support clients directly for all needs, delivering and picking up of client items. Provide administrative support, plan travel, including flights, accommodations and ground transportation.

Run errands as requested. Provide exceptional customer service.

Massage Therapist

MediSpa and Body Shop/Sept 2019 – Current

Skillful completion of all treatments; to include, but not limited to: Massage, Swedish, Deep Tissue, Hot Stone, Scrubs, Prenatal. Consult with clients to determine massage needs and special requests. Recommend additional stretching techniques for clients to perform at home. Assist spa marketing one-on-one referrals. Performed a wide range of massage and therapy techniques.

Medical Assistant/Diet Coach/Office Mgr

California Medical / 2015 - 2018

Maintained Office and performed New Patient admit, consult and setup. Performed the duties of Nutritionist/Diet Coach, both Adults and Children, preparing meal plans, goal setting and maintenance of program goals. Ongoing consultation with patients. As Medical Assistant, administered injections: B12, Lipo, Flu Shots, Rocephin, Betamethasone.

Chiropractic Assistant

Family Chiropractic / 2002 – 2005

Maintained Office and performed performed New Patient admit, consult and setup. Assisted Physician with EMS, Infrared, Diathermy and Ultrasound Therapies. Verified Insurance. Working knowledge of Microsoft and MediSoft.

EDUCATION

EDUCATION

May 2023 - July 2023

Adjustor Pro Insurance

Certification Course-

All-Lines Independent Adjusting

Xactimate Proficient

CCC One

Pilot Cat Auto Training

State Farm Auto Certification

Rope &Harness Safety Training

2005 – 2007

South Plains College

EMT Training

Brandi Castle

Independent Insurance Adjuster

Notary Public

Brandi Castle

Licenses:

New Mexico: 20788424

Texas: 3045512

Florida: G036075

Oklahoma: 300-***-****

Oregon: 20788424

Notary Public

BLS

Professional References

Ross Hayward Sr, Business Development ************@*****.***

Mustang Extreme Well Svc 432-***-****

Frankie Barela, President *******@**********.***

Fracspyder 432-***-****

Jeff Franklin, Sales Mgr *.********@********.***

Tom James Company 806-***-****

Lisa Muse, Social Worker

*****@**********.*** 575-***-****

Sabina Schilling, Rancher

***************@*****.*** 806-***-****

Rebecca Beedy

**********@*****.*** 817-***-****

Contact this candidate