CUSTOMER SERVICE EXPERIENCE
Cash handling and POS system
operation
Excellent customer service and
communication skills
Ability to work in a fast-paced
environment
Team collaboration and
interpersonal skills
Professional appearance and
demeanor
Dubai, UAE
*************@*****.***
Customer-focused and highly professional individual with a passion for delivering exceptional service and over 3 year of customer service experience. Seeking a position to contribute my welcoming demeanor,
strong organizational skills, and dedication to creating a positive guest experience.
S U M M A R Y
E X P E R I E N C E
C O N T A C T
Dagon University, Myanmar
BACHELOR OF ARTS IN HISTORY
PYAE SONE TUN
E D U C A T I O N
SKILLS
MYANMAR VB CO,LTD
Marketing Supervisor
2018-2022
Developed and implemented strategic marketing
plans to drive brand awareness and increase market share.
Collaborated with sales teams to align marketing
efforts with sales objectives and achieve revenue
targets.
Conducted market research to identify trends,
customer preferences, and competitive landscapes.
LANGUAGES
English ( Intermediate)
Myanmar (Native)
Greeted guests upon arrival, assisting with luggage wheelchairs, and ensuring a smooth check-in
process.
Engaged with customers in a positive and friendly
manner, addressing inquiries and resolving issues. Maintained accurate records of customer
interactions and feedback.
Coordinated with the team to ensure seamless
communication and efficient guest services.
QATAR AIRWAYS, QATAR 2014-2017
Bell Host - Premium Check in (Customer Experience) Customer First Workshop
Human Factors Course
Office and Information Security
Awareness Course
Airside Safety Awareness Course
Handling Customer with
Disability Course
One World Refresher Course
Safety Management System
(Office staff) Course
HIA-General security Awareness
Training Course
After Customer Management -
Briefing Course
Dangerous Goods Category 9
(Initial)Course
Hazard Awareness Course
Aviation Security Awareness
Recurrent Release 2016 Course
Aviation Security Awareness
Recurrent Release 2017 Course
Handling Bomb Threat Calls
Course
E X P E R I E N C E
PERSONAL
DEVELOPMENT
Managed cash transactions accurately and efficiently, ensuring the proper handling of funds.
Provided excellent customer service by taking orders, serving food and beverages, and addressing customer inquiries.
Maintained a clean and organized work environment, including dining and cashier areas.
Collaborated with kitchen staff to ensure prompt and accurate order delivery.
SAKURA RESTAURANT, UAE
Cashier cum Waiter position
May 2023 - Present