Date Entry, Customer service

**/**** - **/**** ***********, Except Police, Fire, and Ambulance

FCC Environmental, Tampa, FL

Ensure maximum productivity by achieving or exceeding Company- established goals by successfully routing vehicles. Prepare, update and dispense the daily route schedule. Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick-ups), route completions, and driver locations. Ensure route completion via the driver check-in process. Courteously interact with customers, as required.

Report driver performance issues or concerns to appropriate management for resolution.

Follow all required safety policies and procedures. Perform other job-related duties as assigned.

07/2011 - 07/2023 Scalehouse Attendant

Hillsborough County BOCC, Tampa, FL

•Scalehouse coverage at a solid waste disposal facility to include: customer service and cashiering tasks that involve operating a computerized scale for determining weight of refuse, data entry into tonnage tracking software, collecting identification, assessing charges (if applicable) and receiving payment from commercial agencies.

•Check to ensure that refuse is in compliance with operating rules and regulations.

•Daily balancing of all cash receipts and accounts receivable for work shift.

•Direct customers to appropriate locations to dispose of various waste items.

•Provide information, assistance and service to the general public, employees, and others in person, by telephone, on questions regarding waste disposal processes.

•Cash handling, balancing, and receipting duties, involving cash currency.

•Report any transaction or software related errors.

•Manually writes scale tickets when the automated system is not functional.

•Maintain logs daily including the safe, visitor/site entry, bank deposit ticket, and site deposit bag logs.

•Conduct daily safety assessments in scalehouse, around scales and maintain unattended scale receipt paper.

•Responsible for opening and closing of the scalehouse facility. Lindsey Ruis

808 Milano Cir, Apt 103

Brandon, FL 33511

Phone: 813-***-****

Alt Phone: 813-***-****

Email: **************@*****.***

Objective

Motivated team player embarking on a new career journey, looking for a company to share and expand my varied skill set with.

Ability Summary

My skills with the public as well as with co-workers and team members is well established. I pride myself on my ability to handle people and situations of all kinds. I am very familiar with Microsoft Office, email correspondence, filing, faxing, copying, and any obstacle the office space may throw at me. Employment History

•Assists management when needed in reviewing deposits and supporting paperwork; prepares journal entries and uploads supporting documentation following standard procedures. Updates scalehouse tracking spreadsheets.

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