Customer Service Exceptional
Resume:
***********@*****.***
TOBIAS REAVES
PROFESSIONAL SKILLS
•Retail Sales, Customer Service
•Warehouse
•Excel, Microsoft
•Well organized and dependable; complete tasks on time
•Resourceful, flexible, and adept at acquiring new skills in support of company objectives
EDUCATION
WINSTON SALEM STATE UNIVERSITY 2022-PRESENT
HIGH SCHOOL- RAGSDALE- GREENSBORO, NC
2018-2022- DIPLOMA
Key Skills Acquired:
Exceptional Customer Service
Sales
Team player
Go above and beyond
Food handling, Safety, Prepping
Guest Services
Hospitality
Heavy lifting
CPR
PROFESSIONAL EXPERIENCE
FEDEX- PACKAGE HANDLER
09/2022- Present
Sort, Load & Unload
Make sure packages go through the line properly
Keep up with production
Train new hires
AVIS BUDGET CARE RENTAL, CAR RENTAL/SALES REP
08/2023 – 06/2024
Check customers in and out of rentals
Train new hires
Exceptional customer service
Processed payments
Upsell products
Clean dirty cars, refill gas
Go to various locations to drop off and pick up cars
WET “N” WILD, LIFE GUARD/FOOD STAND CASHIER
05/202 – 07/2023
Exceptional Customer Service
Provide guest assistance at the water rides
Welcome visitors
Train new hires
Ensured a positive experience for those needing help navigating the park
Cashier for food stand
Took orders and processed payments
HIGH POINT UNIVERSITY- SUMMER CONTRACT, COOK/CASHIER
02/2022 – 09/2022
Prep meals for lunch and breakfast
Exceptional Customer Service
Ensured staff and students were assisted properly
Took orders from staff and students
Processed payments
Kept areas cleaned at all times
FREDDY’S FROZEN CUSTARD & STEAKBURGER- CASHIER/COOK
07/2020 – 01/2022
Demonstrated exceptional customer service
Take orders
Run drive-thru
Prep food, make custard
Consistently maintain high performance both in front of house & & back of house operations
Train new hires to ensure a smooth transaction
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