Credit Union El Paso
Resume:
Edgar R. Dellinger.
El Paso, TX 79925
Phone: 915-***-****
Email: *****.***********@*****.***
Objective:
To find a position in a company where I can apply my past work experience and be an asset to the company as well To obtain personal satisfaction from being in a position that I know I want as a career. Employment History:
First Light Federal Credit Union: 10/07/2024 - 11/29/2024 ( Temporary Assignment ). Title Representative:
Consumer Loan Center: Title Representative: Responsible for processing and maintaining vehicle titles associated with credit union loans. Performs suspense and processing functions in accordance with specific state regulations. Places liens on titles used as collateral for loans. Coordinates the processing of out-of-state titles. Answers questions from both members and Credit union personnel. Completes related reports and paperwork and maintains and updates files. Researches and resolves recordkeeping errors or discrepancies.
Capgemini: 06/01/2020 - 06/01/2024
Assistant Lead / Insurance Resolution Representative. I was responsible for mentoring sessions with low performer agents, attendance reports, return to queue reports, helped agents with production questions, technical issues basic computing troubleshooting, applications access, monitor team inactivity and ability to clearly communicate both orally and in writing with attention to style, tone, and detail, and to obtain and promptly provide accurate information. Learned how communicate and learned to provide critical feedback in a professional and empathetic manner, also learned different leadership styles, as well as scenarios, with direct feedback on coaching strengths and weaknesses.
I was responsible for making outbound phone calls to our members, insurances and prescribers utilizing multiple software systems to complete Medicare enrollment. Had the ability to communicate with members and prescribers while managing multiple software system critical thinker problem solver receptive to constructive feedback and flexible in adapting to change. I learned to handle complex and demanding situations, tactfully when dealing with clients and customers. Responsible to interact with all levels of staff in professional manner also ability to deescalate irate customers during telephone interactions. Maintain an awareness of impact on public relations and possible repercussions to work under pressure of deadlines and handle last minute requests to locate and synthesize information from multiple data sources, and I learned to analyze and resolve routine and complex problems in Windows, Microsoft Word, Excel and Outlook applications. Fred loya Insurance: 09/01/2018 – 02/15/2020.
Customer Service Representative: (Insurance Policy Processing Clerk). I was responsible to file a claim when customers get involved in a car accident with proficient in navigation of multiple computer applications, who was driving? The location and time of the accident and a basic description of the accident and the severity of the damage, the name and insurance information of the driver, names and contact information of others involved in the car accident and witnesses, whose fault is it?. Property damage information and bodily injury claims. Ability to deescalate irate customers during telephone interactions, tactfully, and responsible to work under pressure of deadlines and handle last minute requests.
Schneider Electric: 09/18/2018 – 11/16/2019.
Assembly Inspector / Team Assemblers.
I was responsible for the effective utilization of materials, equipment and systems in the assembly of simple to Moderately complex mechanical products. This position is responsible for the first operation of the switchboard line and Edgar R. Dellinger.
9300 Viscount Blvd Apt 127
El Paso, TX 79925
Phone: 915-***-****
Email: *****.***********@*****.***
is responsible for taking raw materials (sheet metal) and farming / assembling cabinetry, also used computer system for pulling prints, pulling bom and job specifications. Delfingen: 02/2018 / 09/2019.
Line Technician / Machine Operator.
I was responsible for administer all line set up and product changeovers and perform all minor repairs on line equipment and process all packaging production. Inspect all products and packs for all quality and perform visual inspection on all raw materials and date codes, manage all activities of line team, ensure achievement of all production objectives according to quality standards and monitor all inventory transactions. Monitor all production areas and ensure compliance to standard operating procedures. Operate all production equipment maintain running condition of all Equipment. Made all adjustments to equipment and ensure efficiency of all product line. Computer Inspector, Helpers--Production Workers
Dell: 06/2017 / 11/2017
Computer Inspector:
I was responsible to inspect computers identified good and bad parts. The model, formed during the training session, contains identifying parts which are used for locating parts and inspection tests which apply only to pertinent regions of the part. Using the model, the system can distinguish between good parts and bad parts with and arbitrary number of defects.
Walmart: 05/2015 / 02/2016
Customer Service / Cashier.
The first duty of cashier is to greet the customers entering into organization. I was responsible for taking money in the form of cash, check, or credit card from patrons in exchange for food or services. Scans items provides change, balances drawer, and processes card transactions.
EDGAR DELLINGER
One Stop Communication Alamogordo, NM / 02/2008 / 01/2009: Fiber Optic Installer:
String and repair telephone and television cable, including fiber optics and other equipment for transmitting messages or television programming.
Education History
GED: 2005
06/2006 06/2007 David L Carrasco Job
Corp Center
El Paso, Texas,
1 Year at College or a Technical or
Vocational School
Facilities
Maintenance.
Forklift License.
Additional Information:
Computer Skills:
Typing Speed: 40 Words per Minute.
• Apple or Windows Computers.
Edgar R. Dellinger.
9300 Viscount Blvd Apt 127
El Paso, TX 79925
Phone: 915-***-****
Email: *****.***********@*****.***
• Data Entry Terminal (PDT, Main frame Terminal).
• E-mail Software: (Outlook, Thunderbird, Yahoo, Gmail).
• Internet Browser: (Internet Explorer, Firefox, Chrome, Microsoft Edge, Microsoft Teams).
• Peripheral Devices: (Scanners, Printers).
• Personal Computers.
• Spreadsheet Software (Calcar, Excel).
• Word Processing Software (Word, WordPerfect, Excel, Power Point, Adobe Acrobat, OneNote). References
Cecilia Morales, Ex Manager
David L Carrasco Job Corp Center
Dorothy Truax. Ex Manager
Opportunity Center
Arturo De Anda. Ex Manager
Opportunity Center.
EDGAR DELLINGER
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