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Customer Service Technician

Location:
Shreveport, LA
Posted:
January 24, 2025

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Resume:

Morris (Kendall) Perkins

Bossier City, LA *****

*************************@***********.***

+1-318-***-****

Professional Summary

Great Customer service skills, management experience, work well with little or no supervision, complete work with excellence and quality. I also have 15 years of experience with merchandising, working with store managers and sales associates for Walmart . I worked for a company that set all aquarium displays for every Walmart in the United States . I also have also 15 plus years warehouse management with the same company that no longer exist . I have forklift experience and reach truck . I am experienced in merchandising through working for Home Depot

Work Experience

Floor Technician / delivery

Henson's Carpet One-Bossier City, LA

January 2023 to Present

Deliveries, all types of flooring installation, commercial / residential, counter tops, carpet cleaning . Warehouse, stocking, unloading / loading trucks . Forklift Pool Technician

Waterscapes-Shreveport, LA

September 2023 to November 2024

All aspects of swimming pool maintenance . Tested chemicals and treated to keep pools balanced and healthy. Backwashed filters, cleaned pool filter emptied pump baskets and skimmer baskets, vacuumed, brushed, treated pools for algae . Diagnosed problems, service work on pumps, salt systems etc . Floor Technician

Mike Puckett Flooring Specialties-Bossier City, LA January 2020 to April 2022

Flooring Technician- professional installation of all types of flooring. carpet, wood plank- floating, glue down, lock, tile floors and wall as well as showers, carpet. all types of commercial flooring. Service Technician

Specialized Sports-Bossier City, LA

May 2019 to January 2020

installed specialized sports equipment - pool tables, ping pong, air hockey, foosball, shuffleboard, . Also repaired and refinished.

Pool Service Supervisor

January 2018 to September 2019

Pool Service Technician - trained pool service techs. All aspects of pool service work, weekly maintenance

( water testing and adjusting, maintained salt systems, sand filters, cartridge filters, vacuuming, also repairs service work - repair and replace motors, filters, installed new systems, customer service, billing etc .

Owner/Manager

CPR Pool Services-Lake City, FL

February 2015 to September 2018

Owner - complete pool services, repairs, customer service, testing chemicals adjusting, cleaning, weekly maintenance, troubleshooting, training employees, started with about 10 customers grew business to over 100.

Student Pastor

The orchard church-Lake City, FL

January 2000 to July 2016

Associate Pastor for students and Evangelism

Budgeting, all duties assigned by pastor, marketing, fundraising, scheduling, oversight of students, training leadership teams, management,

Education

2 years in Pastoral ministries

New Orleans Baptist Theological Seminary - Shreveport, LA August 1998 to August 2001

1 year College in Communications

University of Louisiana at Lafayette - Lafayette, LA August 1985 to May 1986

High school diploma

Airline High School - Bossier City, LA

August 1981 to May 1985

Skills

• Pool maintenance

• Service technician experience

• Plumbing

• Floor care

• Field service

• Custodial experience

• Buffing

• Landscape Maintenance

• Fundraising

• Computer Networking

• Cleaning Experience

Assessments

Workplace safety — Proficient

January 2023

Using safe practices at work

Full results: Proficient

Basic maintenance and repair — Proficient

January 2023

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

In my years of experience with jobs not listed on my resume, I’ve increased sales, worked and lead various teams, managed promoted and marketed and built solid reputations for whatever brand I was working with. I have established leadership experience and would be a valuable asset to your company . I’m coachable and always willing to learn



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