Information Technology Social Media

Education

Auburn University at Montgomery Montgomery, AL

Management in Information Technology 12/2023

Graduated Magna cum laude—3.6+ GPA

Received the Academic Scholarship for $10000 in 2022 Experience

Digitalway.cloud Atlanta, GA

Salesforce Admin/Developer 01/2023 - Present

Oversaw the platform’s user interface, managing users, profiles, and permissions while demonstrating a strong ability to work under pressure and meet tight deadlines.

Customized objects, fields, and records implemented validation rules and workflows, and managed data using tools like Data Loader.

Adapted to changing requirements with a positive and proactive attitude to ensure data integrity and system performance. Set up automation using Process Builder and Flow, created approval processes and email alerts, and utilized declarative tools to streamline operations, contributing to effective project delivery tracking. Configured role hierarchies, sharing rules, and security settings, while managing login access and session settings to ensure compliance with security protocols.

Gained an introduction to Apex programming by writing and executing classes and triggers, enhancing problem-solving skills in coding and system customization.

Communicated effectively with multi-level stakeholders, providing progress updates on projects and ensuring alignment with business objectives.

Experienced in using Jira and Confluence systems and processes to track project progress and maintain clear communication across teams.

3one Technologies India

Salesforce Consultant 01/2020 - 05/2022

Conducted workshops, interviews, and created workflow storyboards to gather user and functional system requirements, collaborating with stakeholders and project teams to prioritize these requirements. Monitored the status of requirements throughout the project lifecycle, adjusting as necessary and effectively communicating changes to project managers, sponsors, and other stakeholders. Created various Visualforce Pages and Apex Triggers to enhance functionality, along with writing Apex Classes and Controllers for visual page support.

Developed Apex Triggers, Visualforce pages, and JavaScript for web services design and integration with donor databases.

Worked with multiple AppExchange products to meet organizational needs. Customized Chatter for different user profiles, integrating it with social media platforms like Facebook and Twitter. Established workflow rules that defined related tasks, time-triggered actions, email alerts, and field updates to implement business logic effectively.

Created several Approval Processes required at different stages of the application workflow. Created many Approval Processes needed in different stages of application. Skills

Operating system: Windows, Linux, Salesforce: Salesforce CRM, Lightning Components, Lightning web components (LWC), Apex Web Services, Apex Triggers, Visual Force pages, SOQL, Data Security, App-Exchange, Apex Data Loader, Operating Systems: Windows, Mac, Linux, Languages: Python, Java, SQL, Analytics: Spss, Inventory handling, operations Management, Data Analytics, Microsoft: Word, Advance Excel, PowerPoint Certificates

Certified Salesforce AI Specialist

VEERA VENKATA CHITNEEDI

470-***-**** ************@*****.*** USA

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