Customer Service Class A

Carlos Alatorre Jr.

Contact Information

Cell: 210-***-****

Email: **.********.**@*******.***

Professional Summary

Motivated and skilled professional with extensive experience in team leadership, production, and logistics. Proven track record in managing operations efficiently and delivering exceptional customer service. Currently a driver for VIA City of San Antonio, holding a CDL Class A certification. Bilingual in Spanish and English, dedicated to ensuring safety and satisfaction in all roles.

Work Experience

Toyoda Gosei

Team Leader

2014 – 2022

• Led a team in shipping and receiving for 3 years, ensuring accurate inventory management and timely logistics.

• Supervised assembly line production for 1 year, focusing on quality control and meeting production deadlines.

• Enhanced team performance through effective training and process improvements. VIA City of San Antonio

Driver

2022 – Present

• Operate public transit vehicles safely and efficiently, providing excellent customer service to passengers.

• Comply with all safety regulations while ensuring timely transport across designated routes.

Education

High School Diploma

South San Antonio High School – 2013

Certifications

• CDL Class A

Skills

• People Skills

• Leadership

• Customer Service

• Communication

• Forklift Operation

• Fast Learner

• Microsoft Office

• Office Paperwork

• Responsible and Dedicated

• Time Management

• Bilingual (Spanish and English)

References

Available upon request.

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