Warehouse Worker Customer Service

KEWAL SINGH

+778-***-**** ********@*****.*** Delta, BC V4C4V9

SUMMARY

Receiving and random stowing of packages. Checking customers in at the Assisted Pickup Desk and giving them the packages. Keeping the backroom and front room clean and organized. Strong communication and teamwork abilities, committed to providing excellent customer service and meeting productivity goals. Adept at utilizing various warehouse management systems to maintain accuracy and productivity goals.

EXPERIENCE

Warehouse Worker

DB Schenker Warehouse Delta, BC

09/2024-11/2024

Performed all warehouse laborer duties such as packing, picking, counting, record keeping, and maintaining a clean area.

Consistently maintained picking/packing speeds in the 98th percentile.

Picked all orders with 100% accuracy despite high speeds.

Maintained clean work area, meeting 97.5% of the inspection requirements.

Minimized shipping damage risk by 18% by communicating concerns with vendors and delivery drivers.

Warehouse Worker

India

05/2023-05/2024

Operated the vocollect voice picking system for picking system for picking daily orders, leading to faster order dispatch and reducing customer complaints.

Led weekly reviews of WMS reports to identify discrepancies, contributing to a 28.4% decrease in mis-shipped packages.

Oversee integrity and accuracy of all product leaving the warehouse during active shifts.

Document and report on all damaged product using appropriate paperwork and procedures.

Ensured safety protocols were observed throughout loading and unloading over 100 pallets each day.

Availability

Full- Time •

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