Sales Manager Representatives
Resume:
MOLIEHI LEPHOLE
**************@*****.***
P.O Box 7661 Maseru 100 Lesotho
EDUCATION
**** ********* ****** ** ******* Management (Limkokwing University of Creative Technology )
2009 Diploma in Business Studies and Tourism (Institute of Commercial Management College)
2007 Certificate in Travel and Tourism (Institute of Commercial Management College) WORK EXPERIENCE
Organization: Ministry of Home Affairs
Position held – Civil Registration and ID Enrollment Officer: 2017 up to date. o Duties: Confirms applicant's documents, verifies captured applicant’s information, issues birth certificates, schedules and implements offside visits, extracts and verifies captured files. o Organization: Foschini Maseru
Position held – Store Administrator: 2017
o Duties: Managed the store finances, updated weekly and monthly plans and reports, Scheduled and supervised stocktaking, pre- authorized new customer accounts, implemented new strategies, scheduled and ran promotions, studied and analyzed market trends, analyzed monthly and season sales and made recommendations on future sales. Supervised sales representatives, managed shop floor display, assisted clients and maintained their accounts. Received new stock and ran daily, weekly and monthly stock taking.
o Organization: Foschini Maseru
Position held – Sales Associate: 2014-2017
o Duties: Supervised sales representatives, managed shop floor display, sold brand to customers in Lesotho, recruited new customers, assisted customers at the shop and maintained their accounts. Received new stock and ran daily, weekly and monthly stock takings and managed cash registry.
Organization: Foschini Maseru
Position held – Sales Representatives: 2014-2015
o Duties: Assisted clients within the shop, drove sales to meet the requirements of the store, addressed all customer enquiries, and kept the store well organized and visually appealing by maintaining displays and merchandising. Operated cash registers and handled financial transactions accurately. Processed exchanges and returns following the company policies on returns and exchanges. Maintained knowledge of current sales promotions, policies and fashion trends. Organization: Super Knitting PTY (Ltd)
Position held – Database administrator: 2013
o Duties: Analyzed daily productions and sorted products accordingly. From finished to unfinished products. Produced daily reports of actual production against planned production. Organization: Lesotho Sun
Position held – General Assistant: 2011- 2013
o Duties: Assisted in the Kitchen, restaurant, bar reception and marketing department. Provided support and assistance to various departments and staff members within the hotel. Assisted with check-ins and check-outs, answered phone calls, made reservations and provided information to guests. Helped guests with their needs and requests, including arranging transportation, recommending local attractions, booking restaurant reservations and handling complaints. Assisted housekeeping staff with cleaning rooms and restocking supplies and delivering guest requests such as extra towels or toiletries.
Organization: Letseka Accounting Consultancy
Position held – Assistant Accountant: 2004- 2006
o Duties: Assisted companies in keeping accurate books of accounts, assisted companies in filing for tax returns with LRA. Personally submitted the relevant documentation to LRA offices in Maseru. Kept the clients’ company files and reminded them on their annual Tax clearance. SKILLS, ACTIVITIES & INTERESTS
Sales, marketing and promotions, excellent customer relations, office administration, data capturing and manipulation analysis, report writing, presentations, teamwork, good negotiation skills, advanced panning and organizing skills, interpersonal skills and a good command of the English language.
Training on the following; Civil Registration and Vital Statistics Systems -(Basic Level) October 2019 and Civil Registration and Vital Statistics Systems - (Advanced Level) S, Tefl/Tesol Certification-Tefl on the Beach (March 2023) and Customer Service Certification- Alison
(October 2023).
REFEREES
Ministry of Home Affairs
Moposo House Maseru -Civil Registration Officer
Nthabiseng Hlaoli
************@*****.***
Foschini Maseru – Store Manager
Jeanette Hanse
Foschini Maseru Pioneer
Mall – Store manager
Nthabiseng Lefela
*********@*****.***
Limkokwing University of
Creative Technology-Lecturer
Busisiwe Mojaki
+266-********/ (ext 45)
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