Human Resources,Customer Service,Sfe Truck Driving, Care Worker
Resume:
ESTHER CHINWENWA MADUAKOR
TECHNICAL ASSISTANT-GMD/CEO
PROFESSIONAL PROFILE
To leverage my expertise in Human Resources, Administrative Management, Technical Assistance and Data Transformation to contribute to the operational excellence of forward-thinking organizations. MISSION STATEMENT
Deploying proven skills and modern techniques for consistent professional effectiveness, productivity, and organizational growth.
PROFESSIONAL EXPERIENCE
NIGERIAN AVIATION HANDLING COMPANY (NAHCO Plc)
Lagos, Nigeria
April 2024 – Present.
Technical Assistant to the GMD/CEO
• Attended high-level meetings with the Group Managing Director, providing responses to technical inquiries and contributing to decision-making processes.
• Undertook detailed research and provided clarifications 100% on various aviation-related issues, following up on key actions from meetings.
• Management of High-level projects across the Board of Directors
• Assisted the GMD on 100% technical matters, particularly related to NAHCO’s Cargo, Passenger, and Ramp Services operations.
• Prepared reports, meeting briefs, and outcome notes from key discussions and strategic sessions.
• Provided administrative support including managing correspondence, scheduling meetings, and maintaining critical files and documents.
• Developed and maintained relationships with NAHCO’s external stakeholders, ensuring smooth communication and collaboration.
• Assisted in drafting speeches and presentations for the Group Managing Director, contributing to internal and external communication strategies.
• Prepared 100% memos for financial or strategic governance requests to the Board of Directors for approvals in the organization.
NIGERIAN AVIATION HANDLING COMPANY (NAHCO Plc)
Lagos, Nigeria
January 2020 – April 2024.
Cargo Ramp Driver
• Provided administrative and technical support to ensure seamless daily operations.
• Safely load and unload cargo, including meat by-products and waste, using various hydraulic equipment. 26, Alhaji Azeez Street,
Off Airport Road, Beesam,
Ikeja, Lagos, Nigeria
***********@*****.***
Page 2 of 3
• Ensure proper tarping and securing of cargo to maintain safety and compliance.
• Handle dangerous goods following all safety protocols and procedures.
• Ensure the safe and environmentally responsible handling of cargo to align with company sustainability goals.
• Commit to safety standards and compliance regulations for transporting and processing materials.
• Operate and drive lighter or special-purpose trucks to transport goods and materials efficiently.
• Perform pre-trip, en route, and post-trip inspections to ensure the vehicle’s condition, including checking tires, brakes, lights, and cold storage equipment. NIGERIAN AVIATION HANDLING COMPANY (NAHCO Plc)
Lagos, Nigeria
September 2019 – January 2020
Human Resources & Organizational Development Officer (Intern)
• Coordinated the recruitment and selection process, ensuring timely and organized hiring practices.
• Managed the relationship between NAHCO and trade unions, handling disciplinary and grievance cases.
• Developed and implemented human resource policies, ensuring compliance with legal standards.
• Provided support for manpower planning, service delivery frameworks, and HR strategy implementation.
• Maintained personnel data integrity within the Personnel Management System (PMS). EDUCATION
• Clarion College of Business &Technology Lagos, Nigeria Diploma in Health Care Assistant & Caregiver August, 2024 Courses: Dementia &Alzheimer’s Disease, Risk Management, Fall Prevention and Ambulation, Health & Safety, Providing Life Skills, Effective Communication, Abuse, Neglect &Exploitation etc.
• Abia State University, Uturu Abia, Nigeria
B.A History & International Relations September, 2017 Courses: English, International Law & Diplomatic Practice, Regional Cooperation and Integration, The United States & Canada since 1900, Theories of International Relations, Latin America since 1500 etc.
• Daughters of Divine Love Juniorate Abakpa-Nike Enugu, Nigeria West African Senior School Certificate Examination (WASSCE) June, 2013 Courses: Mathematics, Biology, English, Literature in English, Economics, Foods and Nutrition, Government, Christian Religious Knowledge.
TRAININGS
• The Archangels Hospital Lagos, Nigeria
First Aid & Cardiopulmonary Resuscitation (CPR) July, 2024
• Clarion College of Business &Technology Lagos, Nigeria First Aid & Cardiopulmonary Resuscitation (CPR) August, 2024
• Grammartorial Education Lagos, Nigeria
Phlebotomy (VENEPUNCTURE AND CANNULATION) August, 2024 SKILLS AND INTERESTS
Page 3 of 3
• Skills: English, Igbo (Native) Tech devices (Mobile & Tabs) Microsoft Office Suits, Power BI.
• Interests: Singing (Karaoke), Games (Pool & Bowling), Cooking, traveling,
• Certifications: Diploma in Health Care Assistant /Caregiver: Medication, Moving & Handling, Infection Control, Safeguarding, Autism, Dementia, Learning Disability, Catheter Care, COSHH, Dysphagia, End of Life, DOLS, Personal Hygiene, Mental Health, First Aid & CPR, Phlebotomy.
• Volunteer Campaigns- IYAN PETERS GLOBAL RESOURCES NGO- YOUTH CAMPAIGN-2022.
• Volunteer Campaigns- IYAN PETERS GLOBAL RESOURCES NGO-TREE PLANTING/ENVIRONMENTAL CLEANUP-2024.
• NATIONAL YOUTH SERVICE CORP-2019
Contact this candidate