Customer Service Experience
Resume:
Hello
I’m Alyssa C. Hudnell
Philadelphia PA, 19121
*****************@*****.***
Skills
Customer Service
Experience Microsoft
Excel Proficiency
Creative and Innovation
Strategic Thinker
Organganized
Experience
October 2018- May 2021
Acme Markets (Corporate) - Communications Consultant
● Cultivated and maintained strong relationships with media outlets.
● Answering over 200+ phone calls to assist and ensure customers receive the best service experience possible.
● Developed strong professional relationships by interacting and communicating effectively with a wide variety of colleagues .
● Applied knowledge and understanding of communications principles when assisting the team.
● Filled out over 100+ forms concerning the Gobble Bucks, a program that helps those who maybe need help with getting supplies of food for Prom, Holiday dinner, a school event, etc. August 2019- October 2022
Acme Markets - Customer Service Manager
● Maintaining an amazing Customer service experience for customers.
● Responsibly handling money.
● Strategically handling customer complaints to ensure customer’s satisfaction.
● Money orders.
● Western Union.
August 2021- Current
Chick-fil-A - Team Member
● Building and maintaining an amazing customer service experience for Guests.
● Responsibly handling money.
● Ability to multitask and run 2+ stations at once.
● Teamwork in the workplace.
2
● Strategically handling complaints to ensure guest satisfaction.
● Conflict Resolution amongst coworkers.
Education
August 2018- June 2022
Cristo Rey Philadelphia High School - High School Diploma Certifications
Certified Medical Assistant
Awards
The St. Joseph Award- Most Improved in Academics
Tim Breslin Memorial Community Service Award
Josephine C. Connelly Award/ Scholarship
Reached the level of Cookie Boss in Girl Scouts- Sold $10,000 worth of cookies
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