Instructional Designer Design

Alexander Hero Instructional Designer

650-***-**** San Carlos, Ca Portfolio link: www.alexanderheroportfolio.com

********@*****.*** LinkedIn: https://www.linkedin.com/in/alexander-hero

Professional Summary

Dedicated instructional designer who transforms complex ideas into engaging, learner-centered experiences that drive growth and skill development. Motivated by a passion for storytelling and continuous learning and specializing in designing innovative training programs that blend real-world scenarios with adult learning principles, using frameworks like ADDIE and SAM. Strengths lie in collaborating with stakeholders and SMEs to create targeted content that resonates with learners, leveraging microlearning, blended solutions, and e-Learning LMS integration. Recognized for the ability to craft impactful learning interventions that boost engagement, retention, and performance. The work is driven by a commitment to creating meaningful educational experiences that not only meet organizational needs but also inspire learners. Highlights include increasing e-Learning course output by 30%, tracking and assessing user feedback to reduce product loss by 20% and elevating quality control of delivered content to 95%.

Technology Skills

Articulate Rise Canva Zoom

Prompt Engineering VR Camera VR Editing

Articulate Storyline Figma Camtasia

Articulate Presenter Microsoft PowerPoint Microsoft Word

Adobe Captivate SharePoint Audiate

ChatGPT Google Suite Microsoft Teams

Keynote Trello

Professional Skills

Addie Model Project Management Design Documents

SAM Model Virtual Instructor Led Training (VILT) Storyboards

Needs Assessment Adult Learning Theory Microlearning

Job Aids e-Learning Development Kirkpatrick’s 4 Levels of Evaluation

Learning Objectives Interactive Learning Training Development

Instructional Content Align with business goals/impact Task Analysis

Education

Applied Instructional Design Academy (Learning Strategy and Design)

Applied Instructional Design Certification

Instructional Design Fundamentals

Instructional Design Process

E-Learning Development

Association of Talent Development (ATD)

ATD Instructional Design Certification

Whitman College, Walla Walla, WA

Bachelors of Arts

History

Foothill Theatre Conservatory, Los Alto, Ca

Associates Degree

Theatre

Professional Experience

Alexander Hero Instructional Design, San Carlos, CA 07/23-Present

Instructional Designer

Designed and developed custom eLearning solutions for a variety of clients and industries, including technology, SaaS education, and business, using Articulate 360 and Adobe Creative Suite.

Collaborated with SMEs and stakeholders to gather content, assess training needs, and create engaging, learner-centered training materials, such as video scripts, microlearning modules, and interactive simulations.

Managed multiple projects simultaneously, ensuring the timely delivery of high-quality instructional content while meeting client objectives and deadlines.

Created blended learning solutions incorporating eLearning, ILT, and vILT formats, effectively increasing engagement and retention across diverse audiences.

Developed quick reference guides (QRGs) and job aids to support learner retention and on-the-job application of skills.

Provided consultation on instructional strategies, adult learning theories, and the use of emerging technologies to improve overall training effectiveness.

Successfully adapted content to align with client branding and ensure consistency across all learning materials.

Lam Research, Fremont, CA 11/2020-05/2023

Instructional Designer

Spearheaded the development of 15 e-learning courses using Articulate Storyline and Presenter 360, enhancing learner engagement and increasing course completion rates.

Authored detailed, learner-centric scripts for e-learning modules, ensuring clarity, engagement, and alignment with course objectives, which served as the foundation for effective voiceover narration.

Collaborated with subject matter experts to refine complex technical content into concise, conversational scripts, enhancing the accessibility and impact of audio narration for diverse learner profiles.

Recorded and produced high-quality audio narration using Adobe Audition for over 15 course modules.

Produced a 30% increase in e-learning course output at LAM Research, enhancing learning across various departments, including chip design, safety, onboarding, and 3D printing.

Facilitated the successful transition of 5 major projects to a remote work framework, maintaining project timelines and achieving a 100% on-time delivery rate despite the challenges posed by virtual environments.

Designed engaging learning and training solutions, encompassing courses, games, videos, simulations, and quizzes, which were delivered via mobile, digital, and other broad-reach vehicles through appropriate instructional methodologies based on adult learning principles.

Contributed to the design and implementation of a comprehensive learning and development program that increased employee participation by 20%, generating over 300 hours of training across three career levels within 12 months.

Midpen Media Center, Palo Alto, CA 05/2015-12/2020 Video Producer

Managed high-stakes multimedia/live event broadcasts with over 200 attendees, coordinating all technical aspects, including video setup, graphic design, and digital archiving, ensuring professional and seamless event delivery.

Streamlined live broadcasts by anticipating needs and resolving technical issues in real-time, demonstrating adaptability, trouble shooting and quick decision-making essential in managing complex instructional design projects.

Built strong, sustainable relationships with key stakeholders, including city officials, through effective communication and collaboration, reflecting the ability to work closely with subject matter experts and clients.

Spearheaded the development of a comprehensive checklist for pre-broadcast quality check, which resulted in the identification of 15 critical issues before going live, elevating overall broadcast quality ratings to 95%.

Analyzed viewer feedback from broadcasts with 3500 viewers to inform data driven, strategic changes, implementing adjustments that enhanced production quality and audience engagement.

Earned recognition for outstanding teamwork and collaboration across various locations, showcasing the ability to work effectively in distributed environments.

Caviar for Companies, San Carlos, CA 05/2016-12/2019 Client Success Manager.

Acted as the primary liaison, managing communications between multiple stakeholders to gather requirements, address issues promptly, and align deliverables with goals, demonstrating strong skills in stakeholder management.

Managed complex, large-scale projects with tight deadlines, coordinating all phases from planning through completion to execute seamless delivery of outcomes aligned with client expectations.

Directed the planning and execution of complex, high stakes events for elite clients, ensuring seamless coordination of all elements, which directly contributed to a 15% increase in client retention rates.

Led and supervised teams, providing guidance, mentoring, and leadership performance feedback, fostering a collaborative environment to enhance overall productivity and project success.

Maintained and managed a database of resources, tracking and analyzing data to optimize resource allocation and address gaps, ensuring efficient use of tools and materials in line with project needs. This resulted in a 20% decrease in product loss.

Promoted based on proven ability to manage complex projects and lead teams effectively, taking on expanded responsibilities to support overall project success.

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