Restaurant Manager General

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WALTER ANIBAN

L**2 Paniolo Greens, Waikoloa, Hawaii 96738 - Home 808-***-**** - Cell 808-***-**** -

Email ************@*****.***

PROFESSIONAL SUMMARY

Enthusiastic and hard-working Restaurant Manager with a winning attitude and desire to deliver an exceptional dining experience. Focused on setting high expectations and raising service standards. Savvy Marketer with a track record of improving revenue, reducing turnover and increasing customer satisfaction. SKILLS

-Customer- oriented

-Organized multi-tasker

-Fast Learner

-Point of Sale ( POS) system operation

-Restaurant operations

-Menu planning

-Training personnel

-Team Leadership

-Fine-dining experience

-Flexible schedule capability

-Excellent attention to detail

-Highly dependable

WORK HISTORY

General Manager, 06/2021 to 01/2024

FORC Restaurant

greets and welcomes guest in the restaurant

operates and closes restaurant

creates shift schedules for service crew

create and administer monthly educational wine and cocktail tastings conducts pre-shift meetings with all staff

immediately address all concerns, complaints and questions from customers liaisons with the kitchen to ensure prompt serving of all orders generate glitches when appropriate and send to applicable departments update daily and finalize weekly payroll for entire restaurant meet monthly with Director of F&B to discuss P/L statements

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Specialty Restaurant Manager, 06/2018 - 06/2021

Hilton Waikoloa Village

greets and welcomes guest in the restaurants

operates and closes restaurants

creates shift schedules for service crew

create and administer monthly educational wine and cocktail tastings conducts pre-shift meetings with all staff

immediately address all concerns, complaints and questions from customers liaisons with the kitchen to ensure prompt serving of all orders generate glitches when appropriate and send to applicable departments update daily and finalize weekly payroll for entire restaurant meet monthly with Director of F&B to discuss P/L statements Canoehouse Restaurant Supervisor, 08/2013- 05/2018 Mauna Lani Bay Hotel & Bungalows

Responsible for overseeing the day-to-day operations of the Restaurant. In charge of the wine program and making sure that the vintages were all current and that the wines were in stock. In addition, responsible for training of waitstaff with regards to service standards. It was also my task to make the selection for wine and food pairings for our Captains Table.

Server

Canoehouse Restaurant 07/2004- 07/2013

Mauna Lani Bay Hotel & Restaurant

Providing guests with any Food and Beverage needs including fine dining service, fine wine service, tableside service.

Called upon to service VIP guests in our bungalows. Wine Steward (sommelier) 02/1989- 07/2004

Mauna Lani Bay Hotel & Bungalows

Responsible for service of wines in all outlets ( Canoehouse, Le Soleil, Bay Terrace). Responsible for decanting old Bordeaux and burgundy wines. Wine stewards were also required to give advice to patrons with regards to food and wine pairings. My duties also included the upkeep of the hotel's wine list, making sure that the vintages were correct as advertised on the list. Also responsible for making sure that the list had adequate regional representation. Responsible for conducting educational wine tastings for servers.

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