Customer Service Business Management
Resume:
SIMRANJEET KAUR
Email: ******************@*****.*** Surrey BC {+1-742-***-****}
SUMMARY
As a current college student pursuing a diploma in digital business management, I am eager to find and start a career that will enhance my current skills and contribute to my community in a meaningful way, while also gaining valuable skills. My core values consist of teamwork, accountability, and respect.
VOLUNTEER EXPERIENCE RADHA SOAMI SATSANG BEAS 2012 –2023
Contributing time and effort in several ways to support the community and Satsang's (spiritual discourses)
● Organize and manage the attendees, ensuring that the gathering runs smoothly
● Prepare and serve food to Satsang attendees with a team, serving up to 20,000 people
● Cleaning and maintenance of the property premises of Satsang centers (power washing, sanitation practices, vacuuming, sweeping, mopping, etc.)
● Construction and infrastructure work in helping build roads, dine-in facilities, and other amenities
● Crowd management during large discourse gatherings, traffic and parking control to ensure everything runs smoothly and safely
● Working in nursery and farm areas, helping plant trees and vegetables, and expand crop irrigation
WORK EXPERIENCE PUNJABI SUITS STITCHING, PUNJAB, INDIA 2022 – 2024
● Provide traditional costumes with handwork and embroidery
● Customer service assistance as needed
● Answering phone calls and scheduling appointments as requested by clients
EDUCATION
Diploma in Digital Business Management (PRESENT)
CAMBRIA COLLEGE, SURREY BC
PHYSICS TEACHER (2021-2023)
GAGAN INTERNATIONAL SCHOOL, GSP, PUNJAB, INDIA (ICSE BOARD)
Bachelor of Education (2019-2021)
B.M.S.M. GROUP OF INSTITUTES, GURDASPUR, PUNJAB
Master of Science Physics (HONS. 2017-2019)
DAV UNIVERSITY JALANDHAR, PUNJAB INDIA
Bachelor of Science (GENERAL 2014-2017)
SWAMI PREMANAND COLLEGE, MUKERIAN, PUNJAB
ADDITIONAL QUALIFICATIONS
● Proficient in Basic Computer Programming including: Microsoft Word, Excel, PowerPoint, Google Documents
● Trilingual (English, Punjabi, Hindi) with strong cross-cultural communication skills
● 2019 National Science Olympiad (NSD) Award Winner - Bronze in Science (2019)
● Strong work ethic
● Possesses intermediate math and typing skills
● Excellent customer service skills
● Ability to multitask and work under pressure, as well as with minimum supervision
● Team Player
● Ability to answer phone calls in a professional manner
Availability
(Part – Time)
References
Er. KULWINDER SINGH (Chairman of Gagan International School, GURDASPUR, PUNJAB, INDIA) 887-***-****
S. Maninder Pal, Radha Soami Satsang Beas Volunteer Supervisor, Talwandi, Mukerian, India
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